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On-line registration - Given up
With most of our attempts to register on-line failing we have given up and have reverted back to the 64-8! I've reported the problem numerous times but all they say is the letters are being produced. Question is are they being mailed out? Most of our clients never receive them, never mind too late and it's not just in our local area.
PDF View, Save & Print
I use the Revenue's "free" software to file simple returns on line. On Monday, I entered the details on to the site (approx 10 minutes) and then tried to view the Return in PDF format. No joy! After approx 90 minutes in two 'phone calls to online support and after clearing cookies, temporary files and tweaking adobe, the file which eventually downloaded had all of the figures BUT, no name, address or UTR for the taxpayer, nor the Revenue unique on-line reference number. On Wednesday, I used a computer at the loacal enquiry office, and still no joy. The clerk at the L.E.C. was helpfull and contacted the on-line help desk. It appears that they are aware of the problem and the were very apologetic. 31 January 2009 could be interesting!
John, you know the answer to this:
What of the stresses and strains suffered by accountants?
Nobody cares.
CIS
Surely you could not omit the CIS system from this.
One client recently had his gross payment status removed because his returns to 5 October 2007 and 5 November 2007 were still outstanding.
I telephoned the CIS helpline who told me that, according to their records, the October return was received on 17 October 2007 and the November return was received on 16 November 2007.
They had no idea why HMRC felt the returns were still outstanding - their advice was there was nothing they could do, I would need to appeal!