@hmrcgovuk: Welcome to Twitter

As part of its marketing push for Self Assessment season, HMRC has become active on Twitter as @hmrcgovuk.

The tax department broke the news at 11:23am on Tuesday 21 December, when it told the world, “This is the first official tweet from HM Revenue & Customs (HMRC). You can find our Twitter policy at http://bit.ly/ejoXag
 
A follow up tweet two minutes later explained: “We will be trialling the use of Twitter in the run-up to the Self-Assessment filing deadline on 31 January 2011.”

The Twitter policy page explains that the @HMRCgovuk account is managed by the HMRC press office, who will post 1-2 tweets a day on various tax issues. The press team promises to read all @replies and will pass on helpful suggestions and emerging themes to relevant colleagues. Various bureaucratic caveats apply such as not discussing party politics or individuals’ cases or financial circumstances, but the intention is to “welcome feedback and ideas” and “add value to conversations where we can”.

HMRC permanent secretary for tax Dave Hartnett commented:  “This is an excellent way for agents to find out quickly and easily what is going on at HMRC.”

Except for those working on Self Assessment returns, the Christmas period is usually fairly quiet , but among the points raised in the HMRC Twitter feed so far we learned:

Comments
carnmores's picture

they cant even get the old technology to work

carnmores | | Permalink

try calling the CT payment line 01236785057 its been constantly engaged , really poor service

the CT payments dept is in need of urgent reorganisation

everything revolves around the ruddy payslip so if you havent got it

you should be able to pay CT from the CT portal by client

you should be able to determine the 17 digit payment refrence easily

you should be able to tell which office Shipley or Cumbernauld to use

JCresswellTax's picture

I agree

JCresswellTax | | Permalink

Twitter is the last thing they should be concerning themselves with - bloody nonsense.

There are so many other things that this time could be devoted to, its ridiculous.

We have restricted twitter in our office anyway, no one could even read the messages if they wanted to.

Why not just update their website ?

carnmores's picture

in a delicious moment of irony

carnmores | | Permalink

this article appeared today ' WHAT WE LEARNT ABOUT SOCIAL MEDIA IN 2010' pity no one told HMRC 

Completely Pointless

Peter L Jones | | Permalink

Who on earth relies on Twitter for information of this sort?

 

KH's picture

who on earth relies on twitter for this type of info?

KH | | Permalink

Twits!-- KH