SA Online should be 'fully available at all times'

The Revenue's self assessment web portal was running "very close to capacity" on the filing deadline of 31 January 2005, said today's National Audit Office report.

The NAO said HMRC recognises that it needs to ensure that its SA Online service is "fully available and accessible at all times".

The report described some of the problems encountered by taxpayers and advisers during the weekend of 29 and 30 January 2005.

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