Tax credits top official complaints
HM Revenue and Customs (HMRC) was beaten back into second place by the Department of Work and Pensions (DWP) in the Parliamentary Ombudsman's league, "Top 5 departments by number of complaints received 2007-08"
The Jobcentre Plus, whose CEO - Lesley Strathie, has just been appointed as CEO of HMRC, was the DWP service which recieved the most complaints.
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