Time To Pay refusal rate hits new peak

New HMRC figures show a dramatic increase in the Time To Pay (TTP) refusal rate, alongside a drop in demand and ongoing concerns about the way the service operates.

The percentage of TTP requests refused during the first quarter of 2011 ws 9.3%, compared with 2009 and 2010 when the refusal rate was just 2.7% and 6% respectively.

The official figures for the first quarter of 2011 also reveal a decrease in demand driven mainly by the economic downturn. HMRC notes that there are regular peaks in demand associated with payment deadlines across all tax regimes, but that the underlying trend is a decrease in demand. Comparing the first quarter of each year since its inception, demand for the Business Payment Support Service (BPSS) in 2011 is currently at 40% of that observed during 2009 and 61% in 2010.

HMRC continues to play down the suggestion there’s been any tightening of criteria, despite arguments to the contrary from within the accountancy community in recent months. Earlier this year AccountingWEB.co.uk members and business groups provided evidence of this harder line approach.

More recently the HMRC Working Together e-group discussed practical restrictions on getting agreements arranged. Several group members suggested that HMRC resourcing has been a major hurdle, in particular with problems getting through to the right people.

Continued...

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Comments
ksagroup's picture

Make sure any Time to Pay is affordable

ksagroup | | Permalink

Make sure that any Time to pay deal is affordable.  Make all requests in writing.  Also if you think your client can afford to pay off the debt in 6 months ask for 8 months.  Things can and do go awry.  If you think that the debt is not completely affordable and could be paid off over a couple of years or more then a company Voluntary Arrangement or CVA might be the answer.

As a company voluntary arrangement is a formal insolvency process the "case"  is then taken out of the hands of the enforcement department and is referred to the Voluntary Arrangement Service or VAS.   Effectively as 100% collection is now unlikely, VAS has to judge whether a CVA is a fit fair and feasible alternative to winding up.  Note the last line of the aims of the VAS as published on the HMRC website.  They WANT to help rescue viable companies!

graysonfish's picture

Not the message on the ground

graysonfish | | Permalink

The published refusal rate, although higher, does not seem to agree to the message being given out over the phone. When discussing  a case with HMRC we were effecively told there were no new time to pay arrangements being granted.

In addition anecdotal evidence suggests hardly any are being agreed.

Are we sure that the refusal rate and the agreed rates have not be transposed!

TTP Arrangements - and Revenue lies!

AlexParker | | Permalink

I have seen a dramatic change in the Revenue's response to TTP arrangements.  In my view there has been a significant tightening of their position - and it is very frustrating that their public pronouncements still say their position remains the same, when in practice this is clearly not true!

Time to Pay

wingco44 | | Permalink

In the past 3-4 years I have had very little 'understanding' from HMRC about late tax payments until this year.  Both my wife and I were spoken to politely and sensibly by two different advisors.  Both advisors were sympathetic and gave us some options for getting the TAX paid.  We were only given a short time to pay but we were also given the distinct impression that if we weren't quite able to meet their deadline, then we should call them back.  We managed to clear the back tax by their deadline of April 30th 2011.

I think (I know) the secret is to communicate often.  We were told there were over 400 advisors and that we couldn't ask for the same person again (shame....and why not?).  We have now cleared our tax debt and are in advance for the next payment in July.

Previously, the worst advice I was given was to use a credit card to pay the tax - the card payments are now counting as 'income' (adbacks?) and making life far more difficult for us.  And I'm still paying the cards off - never again.

And my accountant has been most helpful in getting us through this to where we are now able to pay our taxes hopefully on time.

Time to Pay

shibden | | Permalink

Having just contacted HMRC's TTP team on behalf of a Limited Co client, we were told there would be no time to pay at all.

The reason for this (and the amount owed is irrelevant, but it was close to £3000), is that the shareholders (Director's) had received a Dividend within the accounting period concerned.  That the Dividend was only £600 between 3 Director Shareholders had no bearing and that if any Dividend paid at all for any amount eg £10 would have the same result.

If then the Corporation Tax due was say £20,000 my Clients would now be up the creak whitout a paddle.

I can understand if the Director/Shareholders had blead the Company dry but where is the fair logic approach.

Can anyone else shed any light on the position, or were we just unlucky. Perhaps we should have phoned again to see if we got the same response.

 

 

Phone again

wingco44 | | Permalink

I used to put the phone down when I was getting offensive attitudes from the HMRC and then call back a few minutes later.  One guy called Tim was so kind and understanding it was in stark contrast to previous advisors.  Why can't they be nice about it; you are phoning up to offer to pay?  The alternatives are to close down a viable business or go bankrupt/IVA.  Either way HMRC are not going to get their full entitlement but at least with time to pay HMRC should get paid in full. 

Their latest 'alleged' intransigence doesn't make good economic sense...........................

John Stokdyk's picture

Comments from Baker Tilly's George Bull

John Stokdyk | | Permalink

In his weekly tax digest, George Bull offered the following analysis of whether HMRC ws taking a harder line on time to pay applications:

Frankly the statistics themselves do not tell us, nor is there any hint about HMRC practice in the narrative provided with the numbers.

Fewer time to pay agreements
In the first quarter of 2009, HMRC agreed 89,000 applications for time to pay: in the first quarter of 2010 the figure was 53,600; in 2011 the figure was 33,020. So the number of arrangements has declined to approximately 37% of the 2009 figure.

The amount of tax postponed has fallen from £425m to £202m and then £130m in the first quarters of 1009, 2010 and 2011 respectively.

More refusals
In the first quarter of 2009, HMRC refused 2,440 applications, representing tax of £39m: in the same period in 2010 refusals dropped slightly, to 2,360 but the amount of tax fell more significantly, to £27m; however, in 2011 the number of refusals in the first quarter has risen to 3,390, the highest for all three years but the actual amount of tax for which time to pay was denied has fallen to only £13m.

Is HMRC really playing hardball?
HMRC insists that the criteria for obtaining time to pay remain unchanged but that does not mean they are not being applied with greater rigour, or perhaps with the rigour that was originally intended but overlooked in the rush to get the system up and running: remember that BPSS only began in December 2008. Anecdotal evidence is that applications are being looked at more closely by HMRC and are more likely to be refused but is that really so surprising? When BPSS was introduced the problem was that businesses with tax to pay faced cash-flow difficulties in the economic downturn. The reduction in the amounts of tax being deferred is proportionally greater than the reduction in the number of applications: the number of applications refused has increased by 39% since the first quarter of 2009 but the amount of tax involved has fallen by 67%.

BPSS was originally intended to be a short-term measure and it only continues is a result of conscious decisions to extend it. Since the start of the downturn many businesses that were going to fail have done so and so are not around to apply for time to pay. Similarly, profitability has broadly declined but the businesses that remain profitable have much less need of time to pay, while the businesses that are in trouble can largely be expected to have passed from the stage of steeply declining profits to low profits and low profits mean low tax bills.

Glass half full or half empty?
One of the most significant statistics is the 70% drop in the amount of tax for which HMRC is granting time to pay.

The optimistic view is that this may mean that fewer businesses need time to pay because they are sufficiently stable to be able to meet their tax bills without needing time to pay.

The pessimistic view is that businesses which have not made the profits on which the tax would be payable do not have tax to pay and so do not need time to pay.