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FBI2's
I agree with Simon, our experience so far with filing of FBI2's has been very poor - We have sent in 17 forms over the period 17 February to 8 March. When we log in we still have the message being displayed "Our records show you are not currently authorised to act online on behalf of any clients”. This is despite calls to the electronic help desk, faxing copies (as requested) to IR online services, an email complaining of the lack of response - which comically was bounced back to us by the Revenue's automatic reply service as "a specific tax query like yours...please contact your local Tax office" and finally a promise from one of the Revenue’s team saying that all info will be passed onto a team to investigate. Well, that made me feel a whole lot better I can tell you! Have I had a response? What do you think and whilst I am in complaint mode, we are still having trouble accessing email from the Revenue’s website, but it's OK as the automated answerphone states they are aware of this problem!
Short-sighted Again!
Where do I begin??????
If the IR are really wanting us to move over the Internet Filing, then they must realise that the system will eventually need to be able to cope with significantly more Returns filed at the end of January than currently. Why not make the program capable of dealing with them now and make the experience a pleasurable one?
In forums such as this practitioners still using manual filing are hardly encouraged to make the change. Good news, (rather than bad news)travels fast. So, Inland Revenue, you will do more for your cause and the migration by getting your act together.
There is a problem with the processing of Forms FBI2 at Shipley (it's not done locally).
When will the IR realise that if they can't get the simples things right, then there is precious little change of us having any confidence at all?
FBI 2 generated by software
I use QTac for my payroll and wsa very disappointed to find I could not print off FBI2's with standing data from the programme (With Self asessment, PTP does this for 64-8's),. This would have been a very useful feature and I was curious how other packages compared in this respect.
Any info ?
Doh!
Rebecca - Thank you!
I had taken the FBI2 from the IR web-site - and hadn't looked at the cd-rom..........
FBI 2 onscreen
Andrew, you need to load up your Employers' CD ROM for 2005 and look under Forms and Guidance for Onscreen forms. FBI 2 is there as an on screen PDF which you can complete, exactly as the Comapnies House forms. With any luck you can save and email to the client for printing and signature to speed up the process still further (haven't tested this though!)
I would mention that a number of my course delegates have said that processing of FBI2's has been a bit slow recently - understandable but I hope the Revenue allocate extra staff as there is a huge rush still to come!
Rebecca
close the gap
The Revenue kindly provides a lovely form FBI2 authorising agents to act for employers. It's in pdf format. You just print it off and fill it in - by hand!
Companies House forms in pdf format are almost always capable of being filled in on screen then printed out - producing a much clearer form for Companies House and making it that little bit easier for us to fill in.
One more thing the Revenue could do to make life easier.