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iris world indeed
a huge number of improvements John
but do they work and how long will they work for
what language is it all written in
will it become obsolete
who will buy them and when
Iris world indeed?
I'm interested to see how the cloud based services fair. Have any costing been released yet?
Another bug-ridden release
We waited a few days before installing Iris 10, to ensure any bugs were ironed out.
Unfortunately, despite Iris being aware of bugs in the initial Iris 10 release, the download was not withdrawn and so we installed a faulty product, which was very unprofessional of Iris.
The 10.0.1 update has now been released, which fixes some of the obvious faults, but leaves others, including problems with fonts on the Tax Returns.
The level of testing done before such a major release was insufficient and continues to demonstrate Iris is trying too hard to be all things to all men, while failing to do the basics right.
At least you can get through to customer support quickly, even if all they can do is apologise for the product failings and recommend you wait for the next bug fix update.
I would not trust Iris to manage such a new concept as cloud computing yet. They should be concentrating on their current offering first, in my opinion.
Hosting? Count me in (eventually)
I would start by saying that, unlike the past few years, I came away from this year's event feeling as fired up as I used to after leaving Irisworlds of old. The turnaround in Iris's approach and concentration on it's core products has to start somewhere and I feel that this is/was it. Time will tell but "good on 'em"
It was a shame the Iris Hosting session clashed with the "Adding value to tax work" session (especially when the latter turned out to be more about adding value to PTP) otherwise I would have been there. Discussions over Iris hosting have been around for years but the concept has faced huge distrust/fear from practitioners not necessarily because it's Iris but because they see it as losing control (similar to swapping pen, paper & Tippex for a keyboard & mouse).
The fear of letting a faceless data centre run the software is matched by the fear of losing internet connection. For my own setup, knowing little of what goes on in that big box in the corner, I have no problem in letting a a data centre take it over and I'm knackered if the internet goes down today without hosting but with hosting I can go home or to a cafe to work.
I'm convinced that hosted software will be the norm in a few years time and so the sooner someone starts the ball rolling the better.
I too was confused by the pricing, ie is full IRIS included or not, and look forward to clarification but I can imagine a time when my server, workstations, MS Office etc all start running out, looking at a hosted solution requiring little infrastructure this end.
hosting
Paul, it's nice to hear about someone being fired up about Iris World! As en ex-employee I'm pleased Iris are going down the SaaS route, and I think it will benefit a lot of the smaller practices out there, and give them a lot more flexibility. I work in SaaS, but for web & security, and you're right, it will be the norm in a few years, we're already seeing a shift in our space. Less infrastructure to manage, less cost but same service!