QuickBooks retires 2006 versions

At the end of September, QuickBooks developer Intuit will end support for the 2006 versions of the accounting program.
The move will mean that product and technical support will cease, but more importantly so will services such as its payroll mechanism. “If you think you might want to use these services or support, please call 0808 168 9539 to upgrade to QuickBooks 2010,” the company advised in an email to users this week.
To encourage users to make the transition, Intuit is offering £100 off the normal upgrade price. Upgrading to the 2010 version will give customers access to the new facilities available in its VAT Centre, multicurrency capabilities and the ability to support up to 30 concurrent users.
As users of other Windows and desktop business applications will know, PC software developers have to manage the lifecycles of their products to keep up with operating system and programming changes. As Intuit’s email explained it, focusing on QuickBooks 2010 and QuickBooks 2008 will help it to deliver the best possible products and services. “By managing the costs associated with supporting older releases, we can give you the best service at an affordable price,” the company said.
In AccountingWEB’s QuickBooks discussion group, Martin Telfer explained why the end of QuickBooks 2006 came as an unwelcome shock. “I have used Quickbooks I have never once needed support from them, so [the announcement] didn't worry me. But I had failed to appreciate that what they meant was that they would be locking the payroll features in QB 2006. How can a payroll services provider think it is acceptable to sell a payroll product (complete with all their talk about being able to file online) and then withdraw it half way through a year?”
Continued...
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Quickbooks 2006
As I understand it, Payroll will continue to operate with QB 2006 untill the end of the current Tax year (April 2011). As no more Payroll updates will issued for QB2006, it will cease to operate at start of 2011-2012 Tax year. This information has come from talking to Intuit. To update will cost me £32 / month for QB2010+Payroll, as a result I am changing to another payroll package ("Payroll Manager" £55 per year) and continuing to use QB2006 for all other functions.
Intuit are pulling customers in and turning the screw tighter and tighter every year - Unfair and customers will vote with their feet as a result.
Richard
The term for this is goughing
Ugly stuff. This is what happens when you let marketing people, as opposed to developers make these decisions. At the TurboCASH project we still happily offer our 2006 software and we offer our 2010 software, the choice is yours - all FREE.
Well look on the bright side if you do take up the offer, you do get 100 pounds as a discount.
I guess this is as good an example of why the Accounting market is now growing at under 5% per year and the open source products like TurboCASH Accounting are growing at 5 to 10 times that pace. With these growth rates, the guys in the marketing department have no choice but to force revenue out of the users.
Open source is an oncomming train either drive it or be hit by it.
-- "No one possesses the less because everyone possesses the whole of it. He who receives an idea from me receives it without lessening me, as he who lights his candle at mine receives light without darkening me" - Thomas Jefferson
Different stories
Richard wrote:
"As I understand it, Payroll will continue to operate with QB 2006 untill the end of the current Tax year (April 2011). As no more Payroll updates will issued for QB2006, it will cease to operate at start of 2011-2012 Tax year. This information has come from talking to Intuit."
This is pretty much the opposite of what Intuit told me. What's more, when I spoke with them I mentioned that they should check as I intended reporting their answer on this website. What they said was that from 30 September it would not be possible to use any of the payroll features. One would still be able to view entries that had already been input (in the same way that you can now view payroll reports from a machine with no payroll subscription). Their stated reason for this was that after that date, QB2006 may not calculate payroll accurately. Yes, really!
As a special 'goodwill gesture' to me, they have agreed to continue to provide a payroll service for an additional month, to give me time to find an alternative. No doubt I will be expected to pay for this.
When the change is put through, I intend to apply for a refund of the money I have paid so far this year for the payroll service, on the basis that it won't do the year end reports that it claimed to do.
And another thing ...
Intuit said this:
"The company responded: “We are fully aware that there is never an ideal time to make a payroll update and we started notifying our customers earlier this year to allow them several months to make the necessary changes. This decision has not been taken lightly and supporting our customers through the transition remains a key priority for Intuit in the UK."
What do they mean 'payroll update'? I'm not sure what the right term would be for turning off their service half way through a tax year, but I'm pretty certain that 'payroll update' wouldn't be it. In their emails to me they describe it as the payroll service being 'discontinued' - that's hardly the same thing. Still, it's nice to know they are doing this in the interest of supporting their customers, eh?
hugely dissappointing and darn right stupid
and i say this as one of their strongest supporters
i wonder sometimes what the hell the UK Intuit is upto its a shame that they do this sort of thing
they need someone to help them see the wood from the trees
what particularly irks me about this is that 2006 was the latest QB version for many (those needing and using foreign currency) so its hardly legacy software
and why dont they bring back Quicken for gods sake or make it avaialble on line
Response from Intuit UK
Further to the confusion that has been highlighted around the discontinuation of product and technical support for QuickBooks 2006 we would like to clarify what this will mean for existing users of the software in the UK.
Intuit UK contacted me and asked me to post the following comments in response to points raised here and in the QuickBooks discussion group on AccountingWEB.co.uk:
QuickBooks 2006 software will continue to work, but after 30th September 2010 users will no longer have access to QuickBooks Payroll updates. This means that no further tax table updates will be available for QuickBooks 2006.
Users will still be able to process Payroll until the end of the current tax year (5th April 2011). However, users will need to upgrade to QuickBooks 2010 in order to submit their PAYE online to HMRC and print P60s.
In addition, after 30th September 2010, users of QuickBooks 2006 will no longer have access to product and technical support. This will include:
* Live technical support
* Email support
* Product support
* Payroll support
* Data recovery services
Intuit UK would like to apologise for the confusion caused to users of QuickBooks 2006 and our website and communications have been updated to clarify this further.
John its stil appalling
and the reasons are as given in my answer above - 2008 could not be used by many users - so why are they now being penalised
Why was the first response to Intuit's response deleted?
The one headed "Result"?
there are 2 threads going on
is it in tother
Ah yes, I see now.
Thanks Carnmores.





The core QuickBooks 2006 program is reliable software and can re
Those who do not use the QuickBooks payroll facility will find that the 2006 version of the software will continue running well into the future. Any support and training that is needed can be supplied by QuickBooks Pro-Advisors such as myself.
For accountants who want to have multiple different software versions in their portfolio in order to handle client's data files, just make sure that each different version of the software is loaded into a separate directory.
Chris Bales