QuickBooks retires 2006 versions
At the end of September, QuickBooks developer Intuit will end support for the 2006 versions of the accounting program.
The move will mean that product and technical support will cease, but more importantly so will services such as its payroll mechanism. “If you think you might want to use these services or support, please call 0808 168 9539 to upgrade to QuickBooks 2010,” the company advised in an email to users this week.
To encourage users to make the transition, Intuit is offering £100 off the normal upgrade price. Upgrading to the 2010 version will give customers access to the new facilities available in its VAT Centre, multicurrency capabilities and the ability to support up to 30 concurrent users.
As users of other Windows and desktop business applications will know, PC software developers have to manage the lifecycles of their products to keep up with operating system and programming changes. As Intuit’s email explained it, focusing on QuickBooks 2010 and QuickBooks 2008 will help it to deliver the best possible products and services. “By managing the costs associated with supporting older releases, we can give you the best service at an affordable price,” the company said.
In AccountingWEB’s QuickBooks discussion group, Martin Telfer explained why the end of QuickBooks 2006 came as an unwelcome shock. “I have used Quickbooks I have never once needed support from them, so [the announcement] didn't worry me. But I had failed to appreciate that what they meant was that they would be locking the payroll features in QB 2006. How can a payroll services provider think it is acceptable to sell a payroll product (complete with all their talk about being able to file online) and then withdraw it half way through a year?”