User power! - IT Zone's review of 2006
On AccountingWEB, 2006 was the year when user power asserted itself, with members bringing to light their concerns about botched software upgrades and the lack of consultation surrounding Lord Carter's suggestion to bring forward the self assessment deadline by four months.
In each of these cases, the opinions voiced on AccountingWEB contributed to public apologies and/or shifts in policy on the part of the organisations concerned.
Towards the end of the year, I commented that I felt I had become an unofficial spokesma