What you need to know about voice over internet protocol (VoIP). By Stewart Twynham

VoIP technology offers many advantages over conventional telephony to businesses of all sizes. Whilst VoIP technology itself isn't new, when Stewart Twynham first investigated its potential for one of his clients, he found a market still maturing - leaving the way open for wrong and possibly costly decisions.

An Introduction to VoIP
Voice over internet protocol (VoIP) refers to the passing of the human voice over a computer network.

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