Worst client complaints of the year
We’ve all experienced difficult clients in the past, but can your experiences match any of the top ten worst complaints of 2009?
Clients are hard to win and even harder to keep, but there are a select few who can make life particularly difficult. Spare a thought then for online retailers Prezzybox.com, who last year had to deal with a client who wanted to return a used toilet brush – this being just one of the many zany gripes they received from clients last year.
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Customers / clients
Having run a practice for seven years and been in retail for the last year, strange customer complaints do not surprise me.
Just today for example in a large national high street retailer I had to deal with a customer who was furious with the assistant who said (very nicely) that it was not possible for us to MAKE a rug for them that was identical to the one they had bought from another branch of the retailer 10 years previously!
Albert Camus