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Client service in the Covid era
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About this webinar
Throughout the pandemic firms have rushed to the aid of their clients.
This hard work has encouraged accountants to review their internal workflows, client communication and satisfaction.
So how have these firms capitalised on this increased client satisfaction? Has this changed the way they serve clients? And has this led to growth in their firms?
Attending this session you will:
- Get the information you need to grow your firm
- Increase client satisfaction
- Have your questions answered!
- Practice management in the coronavirus era
- Find the right balance between growth and service
- How small firms delivered big service during Covid
- Challenges of business advisory in the era of Covid-19
Please ensure details used to claim CPD points match those used when registering for this episode. Your certificate will be sent to you within 30 days of submitting your details.