Friday, July 23, 2021 - 09:00 - 10:00

Improve communication within your virtual team

Episode summary
loading icon

Checking Access...

Should only take a second or two

Need any help? Please let us know

Improve communication within your virtual team

You'll hear from:

Return to Reality | Part 3

This final episode will look at first hand advice from practitioners for how to leverage communications technology while still retaining company culture and strong client relationships.

Lockdown has changed the everyday expectations on how firms communicate with staff and clients forever. Virtual communications and workflows can present challenges but there are many opportunities to seize to help create efficient and profitable firms.

Discussion points will include:

  • How to pick virtual communication and workflow tools most relevant to your practice.
  • How to attract and retain staff with virtual tools.
  • How to use a client communications charter based on virtual tools without client relationships suffering.

While tools such as Slack, video conferencing software and e-signatures can make firms more productive it is important to consider the underlying human element to fully engage with clients and attract and retain staff. Register now for an in-depth review of the limitations and opportunities virtual communication systems hold for your firm.

Further reading:

You will earn 1 CPD point by attending this free 45-60 minute session in full

You must be registered and logged in to an AccountingWeb account to claim CPD points.

Please ensure details used to claim CPD points match those used when registering for this episode. Your certificate will be sent to you within 30 days of submitting your details.

More from this show

Emerging tech trends to transform modern firms

How tech can improve your accounting services

How to pick practice management software

Should accountants recommend banks to clients?

Related sessions

Client training and communication for MTD

New services and the move to advisory

Getting to grips with digital records for MTD