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Mr/s amateur expert: As quoted, the response from HMRC rehearses elements of the law and does not comment on the specific facts of the case. You had very considerable input to your previous question and I'm not sure that revisiting it will cast any more light.
You've told us that your friend is VAT-registered and has an accountant. She should rely on that accountant's advice - or get a new one who has relevant expertise.
It's not particularly grey but it does depend on the precise facts. If your friend has received conflicting advice, it may be that the advisor was lacking in expertise or more likely that the full facts weren't provided.
To repeat myself, the response from HMRC deals with generalities as they affect platform owners and there is nothing in there that changes the advice given in the previous thread.
Sorry, Mr/s amateur expert, I've better things to do.
To repeat part of a response from your previous question
There are EU proposals to address the VAT-evasion which will make the platforms liable to account for VAT: https://www.accountingweb.co.uk/tax/business-tax/france-steps-up-vat-fra... .
I have no direct knowledge but think it is likely that HMRC will adopt a similar approach for physical and digital services. It's far easier to pursue the platforms and establish a principle than to go after individual low value traders - as they are doing with uber, for example.