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12 Pay Problems

12 Pay Problems

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Is anyone else having problems getting support from 12 Pay?? or have they gone bust? Thanks

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By DealKent
29th Jul 2014 14:56

12Pay

 

Finally got through to them this afternoon after hours trying.

Not interested glib answers...wrong advice given!

Very poor as had left messages for support calls nearly two weeks ago!

 

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By Chris Maslin
29th Jul 2014 15:38

Their support

Only ever used it a handful of times, admittedly none particularly recently.  Support response was fairly prompt in all cases, and typically did solve the problem, though the tone often left a sour taste in my mouth.  Certainly wasn't a "happy to help" vibe.  Maybe I got them on a bad day, maybe they're simply bored to tears of their own business.  Doesn't stop me using them, does stop me recommending them to others.

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By carnmores
29th Jul 2014 19:54

hows the Royal
Are you on a freebie or paying

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Replying to Wilson Philips:
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By DealKent
07th Sep 2014 05:10

12pay
Paying for so full licence....still very hit and miss that you can get through to support...don't bother leaving a message as they don't return the calls and deny all knowledge of having received them....this has happened on more than one occasion.

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