I have a few clients using 12Pay, but they all appear to have failed to submit P45 details for starters during the last year. What have they done wrong and how (if at all) can I fix it now?
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Just file them from the payroll now
Mouse, You can file them now.
Just go to the payroll reports menu and select "Internet Movements".
You'll see a list of every starter with P45(3) or P46 that the software hasn't filed yet. Some may already have been filed by some other route (eg using previous software or directly through HMRC gateway) and you can just click to "Exclude" those. Then click the "File Movements" button at the top of the form and they'll go straight off.