A client is about to do their 3 year AE re-assessment. All their workers opted out last time and probably will again but I understand they have to be re-enrolled to be give the chance to opt out yet again.
Their workers are already listed in NEST as inactive but I can't find a way to make them active again to go through the loop and have them re-notified. Surely I don't have to enter all their details from fresh ? I can't get a response from NEST as of today.