Have just sent an email to my Institute (CIOT) asking that they do more to sort out this ridiculously complicated process.
My tech savvy clients have no problem obtaining the Gateway number but the process then asks for both a passport verification (fine) and credit agency questions (which no one can remember the answer to). The CIOT workaround which is just meant to require an email address asks for the same info.
On hold with HMRC for 40 mins. Then spoke to an advisor who had no idea what I was talking about when I requested the PPD CGT form and cut me off whilst transferring me to a technical adviser. My favourite part of the conversation was when he said the alternative was to put it on the (20/21) tax return instead.
It shouldn't be this hard to pay the right tax at the right time.
Has anyone found any alternatives to the process above?