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30-day CGT reporting

aaaaarghhhhh!!!

Didn't find your answer?

Have just sent an email to my Institute (CIOT) asking that they do more to sort out this ridiculously complicated process.

My tech savvy clients have no problem obtaining the Gateway number but the process then asks for both a passport verification (fine) and credit agency questions (which no one can remember the answer to). The CIOT workaround which is just meant to require an email address asks for the same info.

On hold with HMRC for 40 mins. Then spoke to an advisor who had no idea what I was talking about when I requested the PPD CGT form and cut me off whilst transferring me to a technical adviser. My favourite part of the conversation was when he said the alternative was to put it on the (20/21) tax return instead.

It shouldn't be this hard to pay the right tax at the right time.

Has anyone found any alternatives to the process above?

Replies (61)

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Replying to sammerchant:
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By Comptable
18th Dec 2020 16:47

Well Justin seems to have ducked out.
But there are others on here who seem to have copies of the form.
Is none of them willing to be public spirited and share with others?
After all it is not as if my client or yours is going to run off to them.

and while we are about it why isn't CT61 also easily available?

and also (it is Friday) all online forms should be available to review before you start to fill them in. This would enable you to make sure you had all the info you needed before you start, and would save a lot of time,

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Replying to Comptable:
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By carnmores
18th Dec 2020 16:58

I dont get this! why not do it online , either through ASA or by getting client to login and share his screen thru Remote Desktop

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Replying to carnmores:
blue sheep
By Nigel Henshaw
18th Dec 2020 17:02

carnmores wrote:

I dont get this! why not do it online , either through ASA or by getting client to login and share his screen thru Remote Desktop

Yep, I agree, its really not that difficult

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Replying to carnmores:
Morph
By kevinringer
18th Dec 2020 17:06

carnmores wrote:

I dont get this! why not do it online , either through ASA or by getting client to login and share his screen thru Remote Desktop


Remote Desktop? Am I missing something? How is a digitally excluded client who does not have a computer to share their screen?
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Replying to kevinringer:
blue sheep
By Nigel Henshaw
18th Dec 2020 17:14

kevinringer wrote:

carnmores wrote:

I dont get this! why not do it online , either through ASA or by getting client to login and share his screen thru Remote Desktop

Remote Desktop? Am I missing something? How is a digitally excluded client who does not have a computer to share their screen?

Haha, yeah the digitally excluded, we had a few of them as clients, funnily enough they all managed to include themselves digitally in order to claim seiss

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Replying to kevinringer:
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By carnmores
18th Dec 2020 17:22

I wont let my clients get away with this sort of thing unless computer use is an absolute no no, do they have an online exemption for SA100? Probably not you file on their behalf . For CGT property sales file through your ASA.
If necessary I visit client and set them up with an HMRC account, all this toing and froing with paper is a nonsense . Given what you say I presume client doesn't do email either...

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Replying to carnmores:
Morph
By kevinringer
18th Dec 2020 19:28

25% of my MTD-mandated clients have been granted exemption from MTD on the grounds of digital exclusion. HMRC accepts they are all digitally excluded. I live in part of the world (rural Wales) where some clients don't even have mains electricity, never mind broadband.

You say if necessary you visit the client to set them up with a HMRC account. Really, in these covid times? In Wales we've been told to work from home since March and avoid contact where possible. How is visiting someone at home avoiding contact? In any case, living in a rural location the average journey time would be an hour there and back. Who do I charge that time for? And what do you do when you arrive at my client's home and discover they don't have a computer? Much cheaper and quicker and covid-safe to use a paper form.

Re exemption for SA100: no one needs an exemption because everyone can file on paper if they want.

I'm not a Luddite: I've been filing 100% digital tax returns since 1998. But I oppose people being forced to do something digital when it is not possible.

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Replying to kevinringer:
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By carnmores
18th Dec 2020 19:52

OK, i know you're not a luddite followed your posts for years. You have made good points which I accept entirely. I struggle to understand why the clients don't have a computer

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Replying to carnmores:
Morph
By kevinringer
18th Dec 2020 20:16

carnmores wrote:

OK, i know you're not a luddite followed your posts for years. You have made good points which I accept entirely. I struggle to understand why the clients don't have a computer

Maybe no electricity and no internet is a bit of a problem.

Seriously, most of my clients are farmers. The average age of a farmer in the UK is 59. I'm 55. When I was at high school we had a big fund raising campaign to buy our first computer. Until that point not a single school in the area had a computer. I was lucky, I was at school when we bought it, I got to use the computer, learned to program and do all sorts of stuff. But if you were just 4 years older (59 - the age of the average farmer) you would have left school without ever having seen a computer. You would have gone to work on your parents' farm. Your parents had never seen a computer either. So you'd never come into contact with a computer. You've got no idea how to operate one. All scary stuff. At the age of 59 you could buy one, but having no idea about them you don't know where to start and who is going to teach you how to use it? At that age it is terrifying. Several years ago I took on staff that age who had never used a computer. Even learning to control the mouse was a major obstacle. And they're well aware that a 4 year old can operate one and they don't want to look stupid. And remember, 59 is the average age of a farmer. Doesn't mean they can't learn, but are they going to pay me to teach them? No. So who is going to teach them? My nan got her first email address at the age of 92! Trouble was, every time she wanted to send an email she had to phone me up and I had to tell her exactly what to press. She was really keen to learn but it was so alien to her she struggled. We had many, many, long phone conversations: "press this", "press that".

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Replying to kevinringer:
blue sheep
By Nigel Henshaw
18th Dec 2020 20:27

Reminds me of the mother in law "if you email me can you send it to Dads tablet"

I hear what you are saying, however I feel your clients will by far be in the minority

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Replying to NH:
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By richard thomas
18th Dec 2020 20:49

And that justifies the failure of HMRC to readily provide a paper return?

Those who do not wish to or are unable to file an income tax return online are a small minority now, but they can still access the return on HMRC's website. And taxpayers who are required to file a return are anyway in a minority as the majority of UK taxpayers pay tax through PAYE without a return. Odd and unusual in the developed world, but that's the policy.

Where electronic communication is not mandatory (and no law says the 30 day CGT return must be filed electronically - indeed there's no law that says it can be or give any safeguards for e-filing unlike that for SA and CT returns) HMRC have a duty, it seems to me, to make the paper return freely available and not just on its website.

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