Client completed his own tax return and paid the liability which cleared on the 30th January. I checked the figures and noticed that client has not deducted the payments on account he had previously paid therefore a repayment arises. I check HMRC online account and sure enough overpayment is shown.
Requested repayment be issued online. Nothing happened so rang HMRC to query why not issued and was told that they have to wait 30 days once a payment has been made before they could issue a repayment!
How can this be right when it only takes 3 or 4 days to clear the banking system.
Replies (6)
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I know that feel bro
https://www.accountingweb.co.uk/anyanswers/question/hmrc-30-day-rule-ref...
Annoying...
not wishing to take the revenue's side....
but i guess if the client is stupid enough to overpay the revenue you can't then expect them to get the wheels immediately into motion (they struggle enough with correcting their own errors never mind others...)
Banks can return cheques up to 10 days in case of fraud. Allow for processing times/weekends and 30 days is almost reasonable
My poor old mum
My mum has been waiting three years just to get HMRC to agree that they've carried forward the same underpayment to two separate years.
Hope she gets it before she pops her clogs ........
Clients, don't you love 'em!
So next year, you can argue that you should do their return and advise on what to pay and when to pay it, and avoid any problems.
I hope you did the sharp intake of breath thing when the client told you!