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64-8 and MTD

MTD and your experience.

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I am getting to grips with MTD and most of our clients are beginning to understand the procedure. Some have asked me to apply for an exemption.

When I applied to Written VAT enquires I received a reply back that no 64-8 was in place and so no decision could be made . As I have a Government Gateway Account which is now succesfully linked to an Agents Services Account and all the AML procedures have been approved why do you think this has happened.  The ownership of the firm did change six years ago and this might be a reason however how could the Agents Services Account be linked to the Government Gateway if this was the case as surely the AML and other credential would not match. I have phoned HMRC about this and they seem totally confused so I have no alternative but to write in . In the interim period I wondered what your thoughts might be ? 

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By ireallyshouldknowthisbut
08th May 2019 12:00

Thats standard for VAT. No paper 64-8, no authority. Been happening for years on end.

It tend to draft and odd letters and have the client sign 'em under their own headed paper.

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By nodrogbir
08th May 2019 12:35

We tend not to write to HMRC that much tbh so the problem has not cropped up before . I thought with MTD exemption maybe it would [***] weight to the case. Most of those that want to claim exemption is those that have previously make a complete mess of computer records for lots of reasons. So you are saying we write the letter claiming exemption and they send it in on their letter head ?

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Replying to nodrogbir:
By ireallyshouldknowthisbut
08th May 2019 16:53

yes, or sign a stack of 64-8's, and send those with your letter.

Either way your client needs to get their pen out.

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By timothyvogel
08th May 2019 14:55

Just had very similar experience. We did change name a few years ago and have a letter from the then head of HMRC via our MP (useful having a front bench Treasury MP as local MP) promising that no client would be disadvantaged by their total inability to change our name or record our details correctly, but they still claim we have no client registered when we write in, but they will let us do things electronically.

Shambles

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By nodrogbir
08th May 2019 16:09

Much appreciated

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By Akkountant
09th May 2019 14:35

After the agent applies for authorisation, HMRC sends to the client a letter with an authorisation code for the client to give to us as the agent. This letter says:

"Once this authority is activated it will allow us to exchange information about your VAT business with [Agent name] and to deal with them on any matters within the responsibility of HMRC in relation to your VAT business."

You probably have some of these on file. The bit "on any matters" is pretty clear.

After getting the same response we are filing a complaint. If the complaint is not dealt with, then on to the Adjudicator, and then the local MP.

If we don't complain and follow it through, we can't expect anything to improve.

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