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64-8 sent &OK'd. HRMC refusing to offer info to me

Have supplied a 64-8 to the tax office but they refuse to supply info e.g paye etc.

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I have supplied a 64-8 to the tax office, but they refuse to supply me information about my client e.g paye etc. They have told me they will only speak directly to my client. They have stated they are not allowed to forward info to the agent direct. Is this correct?

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By kenny achampong
19th Sep 2019 13:35

They changed it a couple of years ago now. They will only post it direct to the client. That will be the same client who has presumably already lost their payslips, P60 etc. And good luck finding out the student loan deductions and NEST pension payments.

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By johnhemming
19th Sep 2019 13:42

What happens if the client tells HMRC to send all their post to the agent's address?

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By Paul Hawes
19th Sep 2019 14:02

Whatever happens when a time paradox occurs - probably that.

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By Mik3
19th Sep 2019 14:54

Occasionally, this format requires a laughing emoji.

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By johnhemming
19th Sep 2019 15:55

I don't think it is unusual for a Limited Company to have the registered office at an accountant's office (or some other professional).

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By Jholm
19th Sep 2019 16:39

This is correct. I believe it came, partly, due to the volume of claims companies requesting pay and tax information from HMRC solely for the purpose of reclaiming tax. As you would expect, HMRC stopped facilitating this process.

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By Bob Loblaw
19th Sep 2019 17:01

Anyone experienced varying luck with getting an agent to give you PAYE information over the phone? I've tried twice this month. One agent perfectly happy to tell me the gross and tax there and then, the other insisted it had to be sent to the client direct. I was shocked. I'm used to HMRC applying contradictory procedures depending on who you speak to, but never contradictions that benefit me.

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By vinylnobbynobbs
20th Sep 2019 10:15

I was advised by an HMRC officer on the ADL that there is a new service "Income Records Viewer Service" which allows agents, with a client's approval, to view their pay or pension and tax deducted online. (Although I can find no trace of this service when Googled).

You email [email protected] asking to be included. I am not sure this is real as I mailed 02 04/09/2019 and I am still awaiting a response.

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