Share this content

A recommendation for a broadband Supplier other than cable

A recommendation for a broadband Supplier other...

I wish to intall broadband at home for personal and home office use - BT have pages of suppliers on their web site - can anyone who has been throough the process guiide me as to who they recommend I use?
Elizabeth Yates


Please login or register to join the discussion.

23rd May 2002 13:11

If only I wish
I have been waiting for over 18 months to have any type of broadband service BT should have up graded my exchange in September 01 Telewest have not upgraded their exchanged ether I would really like to know why over 50 houses in my road would like broad band in the homes/office I think oftel should really use it mussels and kick [email protected]@

Thanks (0)
14th Jun 2002 17:58

Re Trevor Chenery's query
When I phoned BT, they advised that an engineer visit was not required if it was a DIY broadband installation. They simply convert the line at the exchange, charge you £27.99, and abandon the ISDN equipment.

Thanks (0)
By Ketchup
14th Jun 2002 11:58

ISDN to Broadband with Pipex Xtreme
Has anyone had experience of moving from an ISDN connection (mine is ISDN 2E Pipex Dialtime 3:1)with Pipex to one of the Pipex offerings for home/business users.

Reading through the Pipex web site data it seems to indicate that installation of a BT line based ASDL service involves an engineering visit to remove/disconnect the ISDN line/service and then install the ADSL service in its place.

Pipex seem to be saying that this changeover is only available on one of their 'managed service' options and that the problem lies with BT.

Any suggestions, comments ?

Thanks (0)
By cbales
25th May 2002 20:35

That's where a hub with firewall capability comes into its own. It protects the whole network as all machines are connected via the hub, irrespective of whether the network system is peer to peer or server based.

Thanks (0)
25th May 2002 17:37

Rob Howes comments about Firewalls
Rob says that Zone Alarm Pro isn't so good at supporting networks or internet sharing. Can he point me at further information on this, as that's exactly what I am planning! If it's not, what is?

Thanks (0)
24th May 2002 10:45

Is this a single computer or are you sharing your connection via a home network?

Or do you intend to later?

If so think carefully before buying a modem and splitters. You may be better off in the long run buying something like an Intertex IX66 combined modem/router/splitter.

Your chosen ISP may not tell you this, they would rather sell you a modem and splitters at an inflated rate.

For details and independent advice go to

Thanks (0)
By cbales
24th May 2002 11:49

connection equipment
One of our local PC builders, Avontech Computer Systems Ltd (one of the biggest PC builders in the West of England), are very much in favour of using a Barricade 4-port broadband router.

Its an all in one networking solution dual speed 10/100 switch with built in print server, an RS232 COM port for dial-up or broadband always-on connection and has firewall capability. As an independent standalone piece of kit, it should work with most if not all operating platforms.

For more info, URL is - and follow "computer components" and select "communications".

If you've read my article loaded onto AccountingWeb last year, I can add that, one year on, I have no regrets whatsoever about changing to a (Telewest) broadband connection. It has been brilliant, done everything it was cracked up to be, and been very reliable. For £25 a month fixed cost, our communications cost has been substantially reduced. If you've not read it yet you might find it useful to follow - .

Thanks (0)
24th May 2002 13:39

No sharing...
Simon, the only equipment I have is the buffalo airstation 4 port router that I mentioned earlier... this is connected directly to the NTL set-top box via an ethernet cable.

I then have my laptop with the buffalo airstation PCMCIA card that connects to the router via wireless connection.

I have the option of connecting another 16 laptops to the router via wireless connection in addition to 4 10/100 ethernet ports on the router itself, if I want to connect to a wired lan.

There is no requirement to switch on internet sharing in my environment because I only use the laptop at present.


Thanks (0)
23rd May 2002 16:44

Broadband on laptop

DO you use Internet Connection sharing to access the ADSL on the laptop?

Thanks (0)
23rd May 2002 15:51

Working as I do as translator for an international audit/accounting network here in Paris, I can assure that broadband simply changes your life. We've had it here for 18 months and, apart from the odd glitch, are very happy. Mine is provided by wanadoo/ France Telecom for 42 € per month. I believe they also operate in the UK but, in any case, I can read all my e-mails when in the UK should the client require a prompt reply. This is entirely unsollicited !!!! Oliver Smith 117 rue N-D des Champs 75006 Paris

Thanks (0)
23rd May 2002 10:38
I must just repeat some earlier recommendations about
This is an independent site which is the "de facto" standard source of information on ADSL in the UK.
They have tools to help you compare ISPs, reviews of different hardware options, very good FAQs and, possibly most important of all, thriving discussion forums on all possible aspects of ADSL from hardware choices to individual ISPs (separate boards for over 50 ISPs!) The standard of advice available on these boards is superb.
For the record we use Netscalibur's ADSL service at work and I've just ordered the Eclipse wires only service at home (my local exchange has only just been enabled).

Thanks (0)
23rd May 2002 09:14

Great thread..just a few thoughts..
1. I have used Freeserve for about a year and a half now. Despite initial fears they have turned out pretty good (although I'm not sure their technical staff are that clued up). Best of luck Eliz.

2. Backup..the real lowdown.. A. Compression makes files smaller not bigger..Customers should never look at a compressed rate should only be interested in the uncompressed capacity (its up to your provider to compress not you). Compare prices for uncompressed data and you wont go wrong...the company behind are actually called Netstore..they are on appear to be just a reseller..on a like for like basis is the cheapest for backup and datatrustee's is cheapest for cd recovery...anyway just my thoughts to whoever is reply expected or wanted:-) if you got any spec questions email me.....([email protected] ...NO SPAM$%)

3. Wireless..Go for it's really cool. Loads of people I know have had some problems and then some like Danny have none at all. My only advice is to be happy you know how it will all work together before you buy the kit......

...anyway back to the mill...

Thanks (0)
22nd May 2002 17:42

Comments on some of the comments
John Bryan wrote:
>Demon will give you a permanent IP address, very important if you want to host web sites or set up a small internet business.

A fixed IP address is nice indeed, but how about more than one? I have a block of 32 IP addresses here, on the USB version. We just set up a customer with a block of 64. Just need to go the right supplier. And that's not Demon, and definitely not BT OpenWorld...

Chris Nurse wrote:
>How is broadband supposed to reduce bills? We are currently paying £15/m to AOL for unlimited (but not very fast) ISDN access.
Clearly, I am missing something here.

You have already given the answer: Speed. ADSL is 8, 16 or 32 times faster than ISDN access, depending on the package you choose.

For more info, contact me at [email protected]...

Thanks (0)
22nd May 2002 17:49

Picking up on Jonathon Price's comment
Data backup and security is one of the best applications for broadband. Most companies, especially SMEs don't backup their data securely offsite on a regular basis. Combine this with the hassle and cost of doing tape backups or cd backup and it is nothing but hassle .. yet if you lose your data you are in mucho trouble.

I checked out a number of the online data backup providers and it appears that most of them run a software developed by a US company called Connected.
The best deal is where they offer a 4Gb account for only 14.95 per month. This compares to Jonathon's pick which is £27 per month for the same package with the same back end software. Also clearlybusiness offer an initial 30 day trial (with no credit card details needed) on the full 4Gb account where the others tend to offer a 10/15 day trial on a much lower capacity.

Check it out all you broadband users..what have you got to lose!

Thanks (0)
22nd May 2002 18:45

Eamon O'Dwyer
We did look at clearly business, but they only do 2gb for £15, whereas Data Trustees do double that for £27.
In any case, we were planning to use more than 4Gb, and Data Trustees were willing to accomodate us.
They also do a CD archiving service, and were just nice people to deal with.

You makes your own choices, and at least we both agree it a good idea !

Thanks (0)
22nd May 2002 18:49

NTL wireless solution
I believe that this particular setup will not be offically supported by NTL. But it does work.

I am running winxp Home on a Dell inspiron 8100 laptop.

I first got the NTL broadband service working with the equipment provided by NTL, which included a cross-over adapter for the set top box, and a USB network adapter. This all worked perfect, first time and I was up an running in half an hour.

I then purchased the following from
1 x Airstation ADSL/Cable wireless gateway/4
(Stock code: 11192737)
1 x Airstation wireless PCMCIA card
(Stock code: 11151452)

Both are manufactured by buffalo. I loaded the CD, plugged everything in and turned everything on. All worked straight away... amazing...

Hope this helps Simon. If you do get problems I'd be happy to give you advice on the setting up...

Thanks (0)
22nd May 2002 19:04

back to Jonathon

I know what you mean about you make your choices.
I was initially dismayed by datatrustees because they had no information about the actual account capacities online.
When I did call them they were more than helpful and explained that it was 4Gb for £27. When I called Clearlybusiness and asked them about their account capacities they said that the 2Gb figure is the compressed data figure rather than the uncompressed. (Both systems run Connected software so they get the same compression rate.) Datatrustees are quoting 4Gb as the uncompressed rate for £27pm. This makes it nearly twice as expensive. They certainly are very nice people but I am probably going to go with the £15 service for 4Gb rather than the £27 service for 4Gb!

Thanks (0)
22nd May 2002 20:02

Broadband Suppliers
I certainly reccomend who not to use! I cannot believe Rob Howes comments about PlusNet.

After almost three weeks' of emailing, telephoning, contact through their website and two formal written complaints to the MD I am still without a connection. Even now, I do not know why not.

I eventually gave up, cancelled my subscription and have gone to BT (based on a combination of price and "better the devil you know..."

Has anyone else experienced my aggravation or am I the only one?

Thanks (0)
22nd May 2002 22:49

Back to Eamon
I think I started another topic - sorry. To reiterate, I would recommend Telewest as Broad Band providers based on personal experience. After My experience with BT and there connection dropping out all the time, I would rather not use their services again.

Eamon - to close the online backup discussion, Data Trustees do show their data volumes in their online help - 4gb uncompressed, so that would make 8Gb compressed right? Don't answer...
I asked the question about volumes, and they were totaly open. Not all files compress very well, and indeed some files actually expand when you try and compress them (e.g. zip files). That is probably why Data Trustees show examples of data volumes, and Clearly Business only advertise 2Gb.

Look at both web sites and make your own mind up - I thnk there's £3 per month in it, if cost is your only motivation.
and to show I'm not biased here's some more vendors I looked at, but they didn't have UK support.

Thanks (0)
22nd May 2002 16:44

Broadband on laptop
Okay Danny. I see you've sorted your laptop out with ADSL.

Could you let me know exactly what components you purchased to enable your desktop to send the ADSL to your laptop and the card you bought for your laptop.

I've been trying to find out about this and have got nowhere:-)

Any help would be appreciated:-)

Thanks (0)
22nd May 2002 13:14

On net supplier
NTL = Cable, US arm in Chapter 11
Telewest = Cable,

Pipex is a reseller for another Telco

BT & Thus (Demon) have there own networks.

Quality of service comes down to the effectiveness of the internal business process that each supplier has, and none of them have truly ideal ones.

Thanks (0)
22nd May 2002 10:57

Firewall software is easy to install and is cheap. Something like Zone Alarm Pro is good but be careful with the latest version 3.0 which isn't so good at supporting networks or intenet sharing. It doesn't require much in the way of technical knowledge to set it up.

Thanks (0)
22nd May 2002 14:26

I had NTL Cable installed 6 months ago.

Since then, I haven't had a single problem. It's reliable, fast and a real time-saver.

Using Eudora Pro, my email is checked every five minutes and YAC allows people to fax me directly to an email account. No more wasted fax paper!

It's simple to split the bandwidth between two machines (you're not supposed to do it but...)

This is one of the best priced packages available and if you want to move up to a 1MB connection, it is planned for the near future.

At the moment you can opt for 128Kbs or 512Kbs.

I've never looked back and would hate to switch back to DNS.

Good luck.

Thanks (0)
22nd May 2002 14:33

things you should consider
ADSL technical requirements
Before you buy you should checkout what the specific technical requirements are from your ISP, but here is a breakdown of the main requirements.
• ADSL is only available with a BT telephone line
• You must be using a BT exchange that is upgraded to support ADSL. BT is expanding their coverage continuously so you will have to check with BT for latest updates.
• You must be within the 5.5km radius of the BT exchange, and the further away from the exchange you are the slower the service.
• You have to have an ADSL modem or router these can cost up to £100 from your ISP.
• Your telephone line must be of a certain quality – a BT engineer will test it for you.
• Your PC must have; Pentium 200Mhz, 32MB RAM, 16-bit sound card, 4-speed CD-Rom player, Video card/display 800 x 600, 256 colours ROM player, 150MB free on hard drive, Windows 98, 98SE, ME, 2000 Professional or XP, An available USB port
• Some ISP’s require 10baseT Network Adaptor + RJ45 connector.
Don’t worry if you haven’t got a clue as to whether your PC meets the technical requirements you can find out by checking in your manual – and if you’ve thrown it away then you can contact the manufacturer direct.

Thanks (0)
22nd May 2002 14:34

following on
If you are more technically minded then here are a few additional things to consider before you buy ADSL.

Do you want to run a server?
When you get ADSL you receive an Internet Provider (IP) address, if you want to connect to another computer program on a different computer then you will need a fixed IP address, because if your IP address changes every time there is a power cut or you turn off your modem then you won’t know our new IP and therefore be able to connect to your server. When you sign up with an ISP they will usually ask you whether you want a fixed IP address, but if they don’t you can request one.
How do I protect myself?
PC security is even more important when you have an always-on connection. Without protection you are leaving a door open for hackers and viruses to stroll through. So what can you do? There are two ways of staying safe while using the net. The first is to ask your provider for an option called Network Address Translation (NAT). This lets you hide behind your ADSL box, protecting yourself from almost anything. The downside of NAT is that it doesn’t work well with some software like Microsoft NetMeeting or ICQ chat client.
The second option is a firewall – which should be an integral part of your IT security already but if you don’t have one you should get one as it can protect you not only from hackers but infections like Trojan horses too.

Will I get support from my ISP?
Most ISP’s will provide technical support as part of the package but you should check the specifics. As broadband is a relatively new technology then it is possible you will experience some problems so make sure your contract stipulates that any difficulties will be fixed no matter what time of day it is a quickly as possible.

Will sharing affect my connection speed?
Known as Contention this term is used to describe the number of users connected to an exchange, generally the cheaper the package the more users. There can be up to 50 users on a single ADSL connection at the exchange. So although you may be paying for a 512Kbits/s connection then with 50 people using it, it'll soon slow down. ISP providers are banking on most users using their ADSL line to surf the net, rather than downloading large files, for example watching videos. At this early stage the impact of sharing is yet to be seen.

Relevant links

Thanks (0)
22nd May 2002 14:38


You can normally expect to pay a one-off installation or line activation charge and then a monthly subscription. The scale of these charges varies according to the type of connection (satellite, cable, ADSL etc), and the package on offer applies to the type of user you are.
Business users are usually charged a higher price because ISPs assume they will be heavier users of the service than a leisure-time surfer. You may also have to buy a modem or piece of IT equipment.
The race to snag users with cut-price deals has resulted in some ISP providers going under so make sure you choose carefully, we recommend going with a well known reputable ISP provider.
“A few ISPs have already gone under as a result of ADSL and we expect to see a few more go under in the next few months," says Ken Buckley of Zen Internet.
If you choose an established ISP like Freeserve then you are more likely to get a reliable service.
Breaking down the costs
If you don’t want to pay the one-off installation costs for a technician, there is always the self-installation option. This new economical option is great for users because you don’t need to wait for a technician to come and install it for you. Instead you get a kit which you just plug into your PC and phone socket and bingo – instant broadband access.
You can buy Plug and Go packages from most ISPs now, and some high street suppliers have teamed up with Internet Service Providers so you can buy Plug and Go packages instore, Dixons and Freeserve are one such team.
Broadband connections are becoming more cost-effective all the time and subscription rates between ISPs are very competitive however, the faster the service the more expensive the monthly fee. If you choose a 2mbps connection – the fastest there is, then you can expect to pay up to £150 a month.

It’s important that you make sure you do some research and check the specified requirements with your chosen ISP service provider before you sign up to any contract. And make sure you understand all of the implications involved in signing a contract – restrictions will apply and you may find yourself tied to a twelve month contract, needing to pay extra to install a compatible phone cable or modem.
The Satellite option
For those who are not within range of a BT exchange there is the option of satellite – although it is costly. BT is offering satellite service for businesses at £109.99 a month excluding VAT but it will set you back £1299.00 excluding VAT to install. For home users the price is considerably less at £59.99 per month excluding VAT, but the cost and installation of the dish is still high at £899.00 excluding VAT.
To get cable broadband you will probably have to buy a cable package, contact your local cable provider for more details.

Thanks (0)
22nd May 2002 15:38

cost savings?
How is broadband supposed to reduce bills? We are currently paying £15/m to AOL for unlimited (but not very fast) ISDN access.

Clearly, I am missing something here.

Thanks (0)
22nd May 2002 15:54

Online Backup
I use Telewest - and have been Very Impressed by the reliability and speed of the connection
I've also found the perfect application for Broadband - An application that automatically backs up all my files online

Thanks (0)
By Anonymous
21st May 2002 12:37

we use telewest see for more details but only £25.00 a month its one of the cheapest!!

Thanks (0)
By Anonymous
22nd May 2002 12:31

Experince with Pipex (Xtreme)
my ADSL should have gone live with Pipex on Monday night 20 May. I received my Modem, filters and instructions promptly. Howver,I'm still waiting - there is a synchronisation problem which presently has to be addressed by BT.

It took me 2 days to get through to Pipex Support; emails, web forms went unacknowledged. They are moving shortly to new offices with 40 extra people and in a couple of weeks will be able to address this issue without having to go through BT.

Incidentally, sorting my sync issue will drop up to 30 other people off the connection. They will have to re-connect.

You might want to wait a couple of weeks!

Thanks (0)
22nd May 2002 13:38

Comments on comments
Firewalls: Get one please. I paid about £150 for a hardware one.

Sharing ADSL: The agreement with BT for the basic service does not allow sharing. As someone else has already pointed out it's easily possible.

Basic Service v. Advanced Features: The BT Home 500 service (on which many other reseller's packages are based) is basic. It doesn't include a fixed IP address (which many posters have mentioned). But you only need this if you want to set up your own host - most ADSL users won't.


Thanks (0)
22nd May 2002 13:34

Who Actually supplies ADSL
I'd just like to pick up on JP Babington's point about who actually supplies the ADSL service (rather than who you appear to be buying it from).

As I understand it there are only two options: BT or Cable. Setting aside the cable operators - NTL and Telewest, and broadband by satellite, you can only get ADSL through your phone line. The bit from your house to the local exchange is almost inevitably provided by BT (even if you pay someone else for the phone service). ADSL only exists between the house and the exchange, when it gets to the exchange it is packaged up into ATM. At this time everyone is using BT's kit for ADSL. This will change over time as other telcos exercise their right to co-locate their equipment in BT's exchanges (and there's Hull).


Thanks (0)
22nd May 2002 13:35

easy installation with NTL and wireless network.
I recently added NTL broadband to my NTL cable package and was up and running within 30 minutes. The only problem was the cable, which I didnt particularly want to install from the downstairs living room (where the set top box is) to the office upstairs and at the back of the house. So I bought a buffalo airstation and wireless card for my laptop. Within half an hour I was in my garden on my laptop sending/receiving email and surfing the net at 512k.

convenience, simplicity and reliability. what more could you ask?

Thanks (0)
21st May 2002 19:29

Satellite Broadband
If you are in an area where ADSL is not available, a number of companies are now offering ADSL delivered over a two way satellite service.
Geographical location is taken out of the equation.
Companies offering the service include:

They all offer differant upload and download speeds and the prices vary considerably but they all offer broadband no matter what your location is providing you have sight of the Southern sky.

Thanks (0)
By Anonymous
21st May 2002 21:32

Broadband is great
I have just installed broadband using NTL as the provider for 14.99 per month. It is an excellent way of getting email, and surfing the Net. I do not have to worry aboutusing my phone while on the net, and I can download journals and other matrials at a rate less than half the time with dial up system.

It is very easy to instal as well, but you need to connect to the setup box via NTL.

Thanks (0)
22nd May 2002 09:23

Eclipse are great
I went with Eclipse 500 lite ADSL service in January and am very happy with it. As far as I know it's never dropped the link and takes only 2 secs to connect faultlessly every time.

I signed up at £33 per month, by they immediately dropped their price to £23 when BT announced their reductions a couple of months ago. Telephone support is very helpful and friendly.

They supply a Fujitsu USB modem optionally. I'd recommend that too. Installation took only minutes and everything worked first time.

Thanks (0)
22nd May 2002 09:42

BT Broadband easy to install poor performance after 3pm.
BT Broadband was a doddle to install - it all did as it said on the packet - I was live and operational in 3 minutes.

Performance at 8am is spectacular - dowmloading 20Mb files in no time. However it degrades during the day and by evening is pretty mediocre - possibly not its fault more the fault of Internet traffic.

Big problem was I wanted to retain my old BT Internet e-mail addresses - at the moment I can only do this by continuing to pay my BT Anytime £15.00 a month as well as the £30.00 BT broadband fee - bit expensive!

Thanks (0)
22nd May 2002 10:18

BT Broadband not up to the claims, but better than ISDN
I have been using BT Openworld Broadband since last June. The installation was simple and quick though teething problems at the exchange, until sorted out, caused an unreliable service. For the past 6 months however it has been trouble free. The convenience of "always on" requires installation of a firewall but is a great boon.Speed times don't always live up to the hype (rarely 10 times faster than modem) but quicker and cheaper than ISDN. Well worth considering for quick, fixed rate access.

Thanks (0)
21st May 2002 16:55

Telewest is fine by me
Had Telewest TV and phone line, so the cable was already in place. Upgrade to Blueyonder was installed within a week. Connection works fine and does what it says on the tin. Fast and reliable. Have saved an absolute fortune in monthly dial-up costs.

Thanks (0)
21st May 2002 17:15

BT Openworld
I wouldn't touch them with a barge pole. They are a world to themselves. Have tried them and they have given more excuses that Jeffrey Archer has. Eventually we went to Mistral ADSL at work and blue yonder at home. They are excellent and services plus back up is there when required unlike BT you are being from pillar to post and when you need their support they leave you hanging on the phone for much longer than ever. Even the chief executive at BT couldn't even intervene. That BT for you Bloody Terrible!!

Thanks (0)
21st May 2002 12:49

Broadband Reviews
Check out It lists all ISPs whether they are analogue, digital, ADSL broadband or satellite etc. You can find costs, reviews and technical info.

I found this site when we looked at broadband a while ago....and its independant which is nice !

Thanks (0)
21st May 2002 17:32

Shop around as your mileage may vary...
I have had ADSL since August 2000 (Yes, we were one of the first in the country) and I couldn't cope without it. Reliability is fantastic (99.9% uptime), speed is absolutely great too.

But, you need to shop around the various suppliers before deciding who to go with. The services offered differ between the various providers. Which one is best, depends on your requirements.

There are a few that offer completely unrestricted ADSL (ie. no blocked ports, no blocked protocols, routed address blocks, etc. - great for those that want 'that little bit more') at competitive prices. We have just saved a customer £21K per annum on his internet costs by replacing a leased line with one of those unrestricted ADSL packages. That's a 92% saving!

Thanks (0)
21st May 2002 17:47

Telewest Broadband
I went with Telewest - like others have saved a lot of money - it's fast and (nearly)always available. Not having to disal-up and worry about phone costs is great.

Only slight issue is that after the Telewest guy had set it up on my PC I had to reconfigure it so it worked after switching the machine back on. This I expected.

If you go broadband make sure you have a decent firewall running.

Thanks (0)
21st May 2002 18:44

Telewest Blueyonder
I went with Telewest in November 2000 and have found their service provision to be on the whole pretty good. In total I have had about 5 days offline in the 18 months it's been installed - mostly late night for a few hours.

Although they [telewest] say the IP address is dynamic, I have only had about 6 addresses in total.

I have read a few of the comments preceeding mine, and I most definitely agree you MUST have some kind of firewall software installed. I currently use Zone Alarm Pro and the daily logs show somewhere between 20 and 200 scans of my machine (attempts anyway) EVERY DAY. Without firewall theys guys would probably be inside my Pc now.
A Colleague has BT ADSL in two locations, and has a slightly better download rate than I do.

Summary: Blueyonder Works, and is fairly quick, but if possible and you don't mind the extra cost, go for BT ADSL it may be worth it.
and Buy some firewall software.

Thanks (0)
21st May 2002 15:45

I have installed NTL and cannot speak highly enough of the speed,quality & cost of the product

Thanks (0)
22nd May 2002 09:52

BT Broadbands lack of availability
I live in Beccles in Suffolk. It is a town of some 25,000 people. BT will not enable the exchange.

Thanks (0)
21st May 2002 12:03

We have used frontier for over a year. You always get a person who knows what they are talking about when BT line problems arrive. They chase BT like mad and call you to tell you when the line is up. The adsl service is fast and rarely goes down except curtesy of the dreaded BT.

You can get Frontier via Eq Systems [email protected]
E-mail Address(es):
[email protected]

Tell him you heard of him via myself for extra special care and attention.

Thanks (0)
21st May 2002 12:10

I've found NTL great
It was easily installed right on time. Blisteringly fast downloads. I've also installed a Linksys EtherFast cable/DSL Wirelsss Access Point (available from about 125 quid) which has allowed me to hook up the kids machines in their bedrooms without the pain of cables (we even have a home intranet with their pocket money and our home phone directory etc). Even with 4 pc's on it's fast. We also have an HP print server (from inmac about 70 quid) so everone can use our good printer.

All was very easy to set up following the simple instructions provided.

The kids are downloading full movies and mp3's all the time with few problems.

We also have some Mac's which using an Airport card can see the tcp/ip signal - I've just not managed to do the other settings yet to let the browser/email clients use it.

Thanks (0)
21st May 2002 12:13

Broadband v Cable
I have an NTL 512kb cable connection and a BT Home ADSL 512kb broadband connection. Both are as reliable as each other but the main difference is the access speed. The NTL modem downloads at an average speed of 80kbps while the BT broadband download speed struggles to get past 50kbps ! I also use the business version of BT's ADSL which manages to attain the same speeds as NTL's cable modems.

Thanks (0)
21st May 2002 13:50

ntl: broadband
I agree with Roger Wilson's comments of today. I have just installed ntl: broadband 512k. The drawback may be the hardware in that the ntl: broadband works from the cable system laid to your home, so if you do not have cable you will have to enquire about the possible connection. Another drawback may be that the broadband cable is connected to the 'box' used to supply you with TV (if you have it), which may be connected to your TV in another room to that of your computer. ntl: supply you with 20 metres of cable but you may find that too short. The cable is then connected to your computer via one of your USB ports and they supply a CD to load your software. The cost of installation is £50 and the monthly rental is £24.99. I am using Windows XP Professional and have had no problems working with ntl: broadband. If you are using XP o/s then you may have to set up new connections for your ISP connections.

Hope the above is of some value.

Thanks (0)


Share this content