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MyACCA site

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Hi 

Is anyone else having trouble with the 'MyACCA' site? I completed my PC submission in mid November yet the ACCA were still chasing me for it in December - I must have emailed 6-8 times and eventually got my Practising Certificate last month.

Now they want fees for an AML licence for two years (one back-dated) and advised me that my invoice was now ready to be paid on my account. Not only is it not there but all the data is going back to the autumn and saying that I should complete my PC renewal by the end of November and if I didn't complete it and pay by the end of 2019 I would no longer be able to practice from 1 January 2020 onwards! Obviously it is a software issue but it is extremely annoying and I was just wondering if anyone else was having issues or whether my account has just 'gone rogue' or something!

Many thanks

 

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By Ranse
12th Feb 2020 15:27

you are not alone , i logged in yesterday with the same warning to renew my PC . I have renewed mine last oct and received PC in Dec. its obvious that the website update have not gone on well.

regarding the AML - there is a message on the email for you to use your firm's ID and Passcode to log on and pay the fees , however i have no passcode although there is an option to reset passcode , i will reset mine later.

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Replying to Ranse:
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By Southwestbeancounter
12th Feb 2020 15:34

Thanks Ranse - I'm glad I'm not alone - this has been going on since November/December time for me and it's getting a little tedious now!

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Replying to Ranse:
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By Southwestbeancounter
12th Feb 2020 15:49

Thanks Ranse - you've 'saved the day'!
I didn't even know I had a firm's MyACCA registration!
I've just done what you suggested you are going to do and reset my password using my firm's log in rather than my personal one and hey presto! I'm in!
Mind you, no wonder I didn't know I had a firm's log in - the last time I appear to have used it was 16 years ago to register on a residential CPD course!
That doesn't answer why my personal account is still showing data going back three months but it does stop me from going totally insane and does enable me to pay my two AML fees! Thanks again!!

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