I have been an AM user for a couple of years now. I read here on AWEB - before I started using it - that it was a "bit clunky". I agree.
As I've been using it, I've noticed that there's quite a lot of (simple) things which could do with a re-think. Each time I ask the (very helpful) help desk if I'm missing something. Sometimes I am, but more often than not the functionality just isn't there and I'm just being told to send it to the Features Board for a possible future enhancement. I do, but then don't hear anything further.
All this is beginning to irritate me a little. I know there are other systems out there which I am sure do a great job (I'm interested in Senta's recent partnership with IRIS/Taxfiler (which I curently use for my tax filings)), but the pain of having to swap over doesn't appeal too much.
I'd be interested in hearing views from other users.