A client with a year end 31/12 has received a clearly standard letter written in a manner to frighten the client that accounts will soon be overdue and offering services to avoid this.
The date format is 9/30/2021 so clearly a database produced letter.
In fact the accounts have already been filed for that year and next due are 31/12/21 due 30/9/22
The firm is Chartered.
Is ICAEW ok with this type of marketing? (I'm FCCA)