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Accounting software for high volume ecom business?

Recommendations for accounting software that can handle extreme high volumes of transactions

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I have a client that is currently using Sage for their ecommerce business. Sage is not coping with the volume of transactions at all and keeps crashing. They have about 4.5k transactions per month from varied sales avenues (Ebay, Amazon etc)

I am regularly losing hours of work as it is crashing and having to be recreated from back ups and so I wandered if anyone can recommend any other solutions to this issue? There must be software out there that is reasonably priced which can handle this sort of business?

Thanks in advance

Replies (9)

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By mrme89
26th Sep 2017 12:20

Does the data need to be entered on a line by line basis?

You could enter a total of daily / weekly / monthly sales, with the e-commerce reports as back up to the sales.

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By cblizzard19
26th Sep 2017 13:00

Thanks for the reply. I did think of this as a solution but they are nervous about not showing all the data in there. This might be our only option though!

Thanks

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By In a Daze
26th Sep 2017 18:24

Brightpearl is one of the best solutions i have come across for your situation it will do all you need and more.

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By D V Fields
26th Sep 2017 20:07

Consider Dimensions from the Access Group. Will do what you want with ease. Will be more expensive but possibly a better return on investment.

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Man of Kent
By Kent accountant
26th Sep 2017 20:27

Have a look at Exact.

https://www.exact.com/uk/

Its Xero for grown ups.

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By jamesharveyspencer
28th Sep 2017 11:45

I would recommend Sage 200 (assuming they are currently using Sage 50). We have lots of customers using 200 with high transaction volumes from ecommerce.

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By johnt27
28th Sep 2017 13:21

If your posting 4,500 transactions a month you'll be way over the transaction limit of 64,000 transactions on sage.

As others have said Sage 200 will handle it but for big hike in price. Alternatively anything cloud based will more than easily cope and should automate the posting of transactions from ebay/amazon. Xero and QBO are particularly suited.

Exact is a Sage 200 equivalent but doesn't have as many integrations as Xero/QBO

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By johnt27
28th Sep 2017 13:22

If your posting 4,500 transactions a month you'll be way over the transaction limit of 64,000 transactions on sage.

As others have said Sage 200 will handle it but for big hike in price. Alternatively anything cloud based will more than easily cope and should automate the posting of transactions from ebay/amazon. Xero and QBO are particularly suited.

Exact is a Sage 200 equivalent but doesn't have as many integrations as Xero/QBO

Thanks (1)
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By Alonicus
29th Sep 2017 14:19

It might be better to look at this from a different perspective. As an accountant, it's easy to focus on getting accurate data into an accounts package of some kind. But from the business' point of view, having software which enables operational efficiency is the key thing. Getting the accounts right is important, but pales into insignificance compared to managing inventory and getting orders out to customers.

What tools or software does the client currently use to run their operation ? With the number of channels you mention, it's likely they are already using something, in which case the right question to ask is "what integrations does that software have available ?"

You haven't given us a picture of the kind of business they are, but most e-commerce businesses operate as efficiently as possible on wafer-thin margins, so a good cost-benefit analysis is worthwhile.

If they are looking for an operational package as well, I'd suggest the first place to look is Linnworks, which is certainly the market leaders for SME-sized businesses. Being blunt, it's accounting integrations aren't great and can be a little pricey, so I prefer to pull reports directly from each channel and enter the bulk figures into the accounting software.

I would suggest that Brightpearl might be best avoided unless they are on significantly higher than average margins and are manufacturing their own products. It's got it's own internal accounting module, which is good, but it has far fewer integrations to selling channels or other third-party apps, and is frighteningly expensive compared to Linnworks (in one case I know, £30,000 over 2 a fixed year contract including installation, compared to a flexible £180 a month for Linnworks).

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