Our practice has recently signed up for the agent services account (ASA) pilot, and therefor our old goverment gateway is redundant for filing VAT returns.
We have been able to create our account, and link it to our old gateway so that our current clients are transferred over. This seemed to work fine (Although there is no way to view a list of our clients on the new ASA).
We now need to file a number of VAT returns that have a deadline for the end of the month however, we cannot do this until the new account is up and running!
After watching the HMRC/Quickbooks webinar it appeared that we needed to authorise each VAT client individually through the ASA, and they would receive a link to their email address to confirm this. This then sent our clients a link where they had to create their own HMRC logon. This was not the case in the webinar which is why i presume that I have gone wrong somewhere along the line.
I have already made the relevant changes to our software (sage) to update the details to the new gateway and authorise for MTD submissions.
Each place i look for help I get told different things. Primarily I need a solution to file VAT returns for my clients as we have 9 working days till the end of the month.
Any help, advice or guidance will be greatly appreciated as this whole pilot seems a bit of a misleading mess! Many thanks in advance.