I want to link my existing agent-client relationships in my ASA. When I log into my new ASA, it doesn't look any different from when I log in using my old credentials except I do not have access to any services set up. There is certainly no option to link clients. I thought perhaps I hadn't set it up properly, so tried again, but got the message that I couldn't as I aready had an ASA set up.
So, I rang the telephone number given in the 'MTD update for agents issue 1' sent from HMRC on 20/12/18, which is the general number. I have been trying since last month and have got absolutely nowhere. When I ring, the operators don't seem to have much of a clue what I'm talking about, and when I ask for MTD & Agent Services, there's a lot of 'I'll just try....'. They don't seem to know who to put me through to. And I've just been told this morning there's a technical problem and they can't put me through to anyone. And, no, there's no direct number I can ring.
Has anyone had this problem with their ASA? What is it supposed to look like when I log in? Any clues how I can get help from HMRC?