Can anyone help please?
I'm setting up my ASA now, but it's saying:
'You cannot use your current Government Gateway account to create an agent services account.
You will need to create a new Government Gateway agent account. You can do this now.'
If I create a new one, I'm going to have to add all the clients from scratch - it will be a nightmare! I can't find any phone numbers for help from HMRC. Has anyone had this problem & knows what to do? How do you add clients under the ASA - is it the same PIN by post method, or can they appoint you via their gateway?
Replies (2)
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The thing is, You have to sign everyone up to Mtd anyway, there is no transfer over autonatically.
So the pain you feel is inevitable anyway. May as well create a new agent account, move your vat clients over, leave anyone else on the old one.