Alternative to xero

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We have been using xero for over 12 years and after the annoucement this morning regarding another price increase we are seeking an alternative to offer clients.

The suppossed software improvements are actually going backwards and do not have the same functionality as existing or older services they are replacing.... xero have told me to add to product ideas and if enough votes then they will look at it...  absolutly bonkers!

Has anyone made the switch from xero?  if so, to what and how have you found the change?

Are there tools that assist in switching from xero to other products?

 

Replies (16)

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Danny Kent
By Viciuno
29th May 2024 09:54

They are taking the [***]

FWIW the product ideas is a waste of time and will just get you even more angry

To move - Move My Books is an option if you are going to Sage or Quickbooks. Inferior offerings IMO at the moment. But if Xero continues the way it is going it I might not be saying that for much longer.

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Replying to Viciuno:
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By firtrees
29th May 2024 10:24

Thanks for taking the time to respond.

Agree that if xero keep reducing functionality that the other products will become more appealing.

I've used Move my books to convert to xero but hadn't realised the reverse was possible as well

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Replying to Viciuno:
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By HL86
30th May 2024 07:19

We are actually moving a few clients to XERO bureau as currently Sage one/bca is subpar in features and I was a Sage fan girl!
Annoyed at the increased cost but its not surprising in this day and age.

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By johnthegood
30th May 2024 07:59

HL86 wrote:

We are actually moving a few clients to XERO bureau as currently Sage one/bca is subpar in features and I was a Sage fan girl!
Annoyed at the increased cost but its not surprising in this day and age.

I have always said the in terms of Quality Xero is No 1, followed by QBO and Freeagent, with Sage being last. But we find each one has their place for certain clients, I think what has changed now is that we are only going to use Xero for premium clients that really need it, whereas with QBO the cheaper prices means we can put pretty much put any old client on there.

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By ireallyshouldknowthisbut
29th May 2024 10:19

Another 10% on top, for bundled payroll no-one in their right mind uses and presuanbly they are desperate to push.

They are going full on IRIS

Freeagent is looking good if your clients will change banks to get for free. £500 a year is a huge sum for essentually a run of the mill bookkeeping package which is not actually that much differnet from the £15/month version they started with in terms of the basic functionality.

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By Truthsayer
29th May 2024 11:38

Do you genuinely need a cloud system? If not, consider VT Transaction+. It is simple, cheap, intuitive, and has proper sales/purchase ledgers. Xero has none of these attributes.

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By firtrees
29th May 2024 12:17

The cloud system means we have full access at all times.

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By paulwakefield1
29th May 2024 13:16

Although not a cloud system, you can run VT through Dropbox to give you full access. However it is not multiuser and you cannot attach invoices.

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Replying to Truthsayer:
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By Lucy N
07th Jun 2024 18:40

Xero does have proper purchase / sales ledgers??

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By paulwakefield1
07th Jun 2024 18:45

"Proper" would be a very strong word.

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By johnthegood
29th May 2024 17:02

We are in the same boat, probably going to move some to QBO

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Slim
By Slim
29th May 2024 21:04

Yes I received this email today too, I'm fed up with them and if there's a reasonably priced decent alternative I'm all ears!

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Slim
By Slim
29th May 2024 21:09

The loss of the VAT Cashbook is very telling and so now required to go to the £16 which doesn't have bulk reconciliations, which I assume is cash coding, so that's a major backwards step and clearly done to push a lot of subs to the standard £33 a month plan.

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Replying to Slim:
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By firtrees
30th May 2024 09:22

Depending on who needs access to xero, there is the bureau option but the client has no access to do anything

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By littletosh
30th May 2024 13:01

Also interested to hear of alternatives. We have also been Xero partners for over 10 years and struggling with their current direction of travel of price increases, reduction in features, lack of customer support (has anyone ever had an issued resolved by support in a timely basis?) and lack of interest in feedback (new invoicing anyone?).

We have one client on QB but with little regular use, unable to get a feel of how good this is. Also need to consider clients attitude to change when they are satisfied with Xero.

It does seem what was once a beacon of hope in the accountancy industry is now just another faceless multinational with little interest in individual partners and only really concerned with shareholder returns?

I'd imagine most competitors are similar too?

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By Platta
30th May 2024 14:14

I suspect it is Xero strategy to push further into the space occupied by SMEs that need the functionality available at the premium level. As a small practice we only have a few clients that justify the ever increasing costs, and questionable "improvements". Since the last increase we have already been moving the rest of our clients to other options. Quickfile is well worth a look - it is a bit clunky to use, with limited reporting functionality - but it can do most things at very reasonable cost.

We avoid using Xero payroll, and tax return products, as these are also either pricey or not great to use. We also don't like having everything with one supplier, preferring to sacrifice questionable efficiency for more valuable flexibility. Payroll Manager is a great payroll software at very reasonable cost, and be virtually cloud based if used via Dropbox.

Xero has good momentum, and will probably do well as they head up market - but they are opening a big space for the cheaper alternates, and I think they will lose of large number of smaller businesses.

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