We have to decide NOW which software to go with.
So far (for NatWest/RBS customers at least) Freeagent has been front-runner because it is free for them. We have been trialling it in our own business. The worry is committing to a product that just is not a serious accounting program.
You cannot control the Nominal Ledger codes properly - in one client account we have codes for wages north of 400, for another we cannot see that. You cannot make ANY changes to Balance Sheet codes and the thing does not understand the concept of credit notes and setting them off. Search online and there are Freeagent Forum posts going back years with smug responses from them about making the user experience simple and allowing accountants to sell 'other services' to clients
It is tantalising - we were told that 300 staff have been recruited by the new owners so perhaps in a month or so the program will be transformed. But we cannot wait for that
I'll let the text from an email I sent on Friday speak for itself;
"Thank you. To recap, it would cost £875.76 per annum (for the Client Manager), and it costs £59 to take your accreditation course - all for free from your competitors.
I am in the fortunate position of not having expended any time on the training, having no Sage clients and no need to sign any up. It looks like the perfect point at which to choose to stay out of the Sage ‘ecosystem’ !
Thank you for your wasted time"
Quickbooks and Xero
It looks like these will be our options of choice. I've completed their (free) training and very much liked what I saw, including ability to file accounts and Returns online direct from the software
Does anyone want to try dissuading me from dropping Freeagent and Sage?