We have a number of clients who we have lost contact with. We either owe them money as we've received a refund on their behalf or they have outstanding fees to pay us. We have looked at a number of companies which offer a tracing client facility. We are mainly looking at getting the client's most up-to-date address/contact number.
I've found that creditsafe's trace facility is not good at all at finding the most up to date address. Have others experienced similar issues?
I'm looking into Transunion, Experian and Equifax. However, they have all quoted me saying that they have a minimum contract value of £1000+VAT. Have other practitioners received similar quotes like this?
We would prefer pay as you go rather than having to purchase a certain number of traces under contract. Are there any facilities that you could recommend that give accurate results (updated addresses/contact numbers)?
Thank you in advance for your help.