We were pursuaded via dubious sales tactics to switch from Iris PAYEMaster to Iris Bureau software. With minor teething problems, this worked for about 6 months but the last two updates created some major issues to the point that we could not get the software to run properly. Via hanging on the phone for in excess of 5 hours, a temporary fix was done so we could complete our PAYE year end filings. Then, without any explanation as to what has happened, a senior (top??) support person remotely logs in and tells up that the way the Server is set up is all wrong and the Iris software has to completely deleted and reinstalled from scratch. I have had enough being messed around over the past 3-4 weeks and just want something that works, is robust, and has a support line that actually SUPPORTS. Software suggestions would be appreciated.
11th Apr 2018
Any suggestions about reliable PAYE software
We are having a nightmare with Iris Bureau payroll and looking for alternative
Share this content