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Anyone moved from Moneysoft to Brightpay?

Brightpay vs Moneysoft Payroll Manager

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I'm a massive fan of Moneysoft Payroll Manager, but I'm also making a concerted attempt to move most of my software to the cloud if at all possible.

Has anyone made the jump from Moneysoft to Brightpay?  The latter seems the most likely cloud candidate, and I will of course have a play around with it, but I'd be interested to know how others who've moved in that direction have found it.

Thanks, and here's to January being over soon,

WS.

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By chewmac
24th Jan 2018 18:39

BrightPay is not currently cloud based but has a cloud add on for employees payslips etc. It’s a very good piece of payroll software

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to chewmac
24th Jan 2018 21:28

Thanks for pointing that out. Don't know where I got the idea it was cloud-based from, then.

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24th Jan 2018 21:09

We put moneysoft onto a hosted desktop as it was the only bit of software we had not cloud based.

We now just log into the desktop like an app online and it's made payroll manager basically cloud based!

:)

We use hosted desktops and pay £35 for this.

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to stevo5678
24th Jan 2018 21:29

We do exactly the same, and although it's a giant leap up from desktop-based software, I still prefer cloud-based software on the whole. Even the best hosted solutions feel a bit clunky.

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26th Jan 2018 10:15

BrightPay is still a desktop and doesn't allow you to process payroll in the cloud. I use BrightPay with dropbox and it allows 'cloud' access. You might be thinking of BrightPay Connect which is their add on in the cloud for things like employee payslips, requesting holidays, giving client online reports and backing up the payroll. It sync's up changes to the payroll which is handy. Don't worry your clients can't touch or mess the payroll. It's quite a neat little online tool.

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By NYB
26th Jan 2018 11:02

I have moved a couple of clients from Moneysoft to Brightpay and they see most impressed with it. Their support is first class as well.
Brightpay Connect is excellent offering a good level of online log in for clients - which of course is the way forward. Employees can access their own payslips P60's etc. The hoilday function is a bonus as well.
Brightpay is always ahead of the game = constantly updating and introducing the next initiative

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By Alex_T
29th Jan 2018 10:41

We moved to BrightPay and find it great. We have shared access via Dropbox. Whilst it's not cloud-based software, there is the option to store your payroll data in cloud which has worked very well for us. As others have mentioned BrightPay Connect is cloud based, it takes an automatic backup of the payroll to cloud, gives employees access to their payslips, leave calendar, reports and the employer can access reports, authorise leave etc. Some of our larger clients started using it this year and they find it invaluable. If you can spare the time I'd recommend giving the free trial a go and see how you get on.
Only 3 more sleep and January is done for another year.
Best of luck!

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By chatman
to Alex_T
01st Feb 2018 20:33

Which programme did you use before Alex?

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By Alex_T
to chatman
05th Feb 2018 11:10

Hi Chatman, I’m ashamed to say that I used Basic tools when I first set up my practice but I realised very quickly that I needed something less basic. I did trial quite a few packages before deciding to go with BrightPay. I needed software that was good but reasonably priced and it fit the bill.

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By chatman
to Alex_T
05th Feb 2018 13:49

Never tried Moneysoft Payroll Manager then?

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By Alex_T
to chatman
05th Feb 2018 14:04

I trialed it but it wasn't for me.

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By chatman
to Alex_T
05th Feb 2018 14:54

What didn't you like about it?

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By Alex_T
to chatman
13th Feb 2018 16:37

Sorry for the slow response Chatman.
I trialed MS and BP side by side. Both offer excellent payroll solutions. However, IMHO BP manages auto enrolment far better than MS, BP's interface is very modern and easy to navigate and support is excellent. MS's support is very poor.

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By chatman
to Alex_T
13th Feb 2018 17:35

Yes Brightpay's auto-enrolment function is considered to be very good. I'm surprised you thought Moneysoft's support was poor; I have always had good experience with them, but I appreciate yours was different.

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By gmwatt
01st Feb 2018 10:52

stevo5678 Can you tell me who you use for Hosted Desktop at £35.00

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01st Feb 2018 11:22

We considered BrightPay, but opted for the cloud based My Digital Accounts instead. My Digital gave us the ability to run CIS, Umbrella and PSC with a front end CRM - all for a really good price. Would recommend! http://mydigitalaccounts.com/

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01st Feb 2018 11:46

Another vote for Brightpay here, although it's not cloud-based. It's an absolute breeze to set up and use. I LOVE it.

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01st Feb 2018 11:54

Thanks to everyone for their contributions - your help is much appreciated.
And Happy 1st Feb!
WS

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By oor001
07th Feb 2018 13:19

Another vote for Brightpay Connect - we have started using it this year and have had really positive reports from clients and their employees!!

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By chatman
07th Feb 2018 16:52

It's great for people to say "I like this bit of software" or "I like that bit of software" but is not much help unless you can compare it to some other bit of software, specifically in this thread where the OP has expressly asked about people's experiences of Brightpay compared to Moneysoft.

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By colinx
23rd Feb 2018 10:57

I'm thinking of moving from Moneysoft to Brightpay but my concern is that the Moneysoft entry screen, is so fast and easy to use and I really like that you can see the employees whole years payroll history on the data entry screen. Its useful for spotting anomalies for our bigger clients with more pay rates, additions deductions etc.
Can anyone advise if they find the Brightpay entry system fast and accurate by comparison?

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to colinx
23rd Feb 2018 12:30

I did a detailed evaluation of Brightpay last year and whilst I liked the software the concerns you've mentioned were one of the reasons I didn't move from Moneysoft.

I also find the Moneysoft summary screen gives a great visual overview of any RTI returns which need to be submitted.

AutoEnrolment was the main reason I looked at moving from Moneysoft but I'm glad a persevered as its no issue at all now (use Smart Pension as preferred pension provider).

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07th Mar 2018 18:47

We are a big Moneysoft fan, but decided to try Brightpay because we'd heard down the grapevine that Moneysoft may not be around in 5 years time. Although the software is OK - we found it was no where near as easy and configurable as Moneysoft. We've gone back to Moneysoft, especially now we're linking it with PayDashboard for issuing our payslips so that we comply with GDPR

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07th Mar 2018 18:47

We are a big Moneysoft fan, but decided to try Brightpay because we'd heard down the grapevine that Moneysoft may not be around in 5 years time. Although the software is OK - we found it was no where near as easy and configurable as Moneysoft. We've gone back to Moneysoft, especially now we're linking it with PayDashboard for issuing our payslips so that we comply with GDPR

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07th Mar 2018 18:52

I hs been considering moving from MPM to BP, but rereading this thread now it’s popped back up the timeline has made me realise how good the RTI companies list is. I do love MPM.

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By ioncube
29th Apr 2019 09:37

To add some balance to this, from an employers point of view, we found the "connect" part of BrightPay to be poor and in part unfit for purpose. The payroll provider we use switched us to it, and from their perspective it may be great, but problems we had included:
1) no report detailing *only* what needed to be paid, making distilling that info from a report of irrelevant figures potentially error prone and time consuming.
2) no way to partially approve employee holiday
3) no way to change holidays
4) no way to view how many staff had holiday booked from the calendar view at a glance
5) no way to tell the system that HMRC had been paid
6) no automatic calendar integration with calendars in other systems
7) no automatic export into Xero
8) no Open Banking support to make payments automatically
9) incorrect holiday allowance (possibly the payroll provider didn't set this correctly or at all)
... and the list would go on

In summary, it lacks features that would be helpful from an employers point of view, and requires either excessive communication with the payroll provider each month or assumptions on their part. We were hoping that Xero would be good as we use that for accounting and there's potentially significant benefits to it, but many report problems so it seems a risk and payroll firms don't like it. MoneySoft seems promising for sure and our account uses and promotes it, however the lack of a cloud feature for employers and employees is a downside.

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to ioncube
30th Apr 2019 20:07

I hope you don’t mind if I comment on a few of the points you’ve raised on this post -

1) no report detailing *only* what needed to be paid, making distilling that info from a report of irrelevant figures potentially error prone and time consuming.

The reports that are available in Connect for any user to access are created and customised in the employer data file on the BrightPay desktop, any report created there can be made automatically available in Connect. Reports can be created/customised in the BrightPay report builder.

2) no way to partially approve employee holiday -

It is not possible to partially approve employee holidays in Connect. This is something that has never been requested before.

What you can do is, as the employer, reject the original request, then enter a new request for the approved number of days into the employee’s calendars.

3) no way to change holidays

Employees’ leave can be cancelled or amended in the employees’ calendar within Connect by a user that has permission to access an employees’ calendar. To cancel leave for an employee - login to the Connect portal - select employees tab - select the employee - select employee calendar - choose relevant date/dates - select cancel leave entry from the drop down menu.

4) no way to view how many staff had holiday booked from the calendar view at a glance -

At a glance, an employer can view the leave dates with the colour code of yellow that indicates that there is annual leave approved for that date already. If the user hovers their mouse over a date on the calendar, a window pops up showing all employees and their leave details for that date on the calendar in Connect.

5) no way to tell the system that HMRC had been paid -
The details for liabilities due and amounts paid for HMRC comes from the HMRC Payments section in BrightPay and thus, if there was a payment made to HMRC, these details would have to be recorded in the employer file in BrightPay and once synchronised the details will appear in Connect.

6) no automatic calendar integration with calendars in other systems -

Correct, the calendar in Connect integrates with the calendar in BrightPay only. We have had a number of requests to export to Outlook but we have no time frame for development of this feature.

7) no automatic export into Xero -

An API for Xero is available in BrightPay 2019-20 but not in the Connect Portal as Connect is not used to process day to day payroll.

8) no Open Banking support to make payments automatically -

This is on our roadmap and will probably be provided via various 3rd party banking apps. FCA regulation is not something I would look forward to!!

9) incorrect holiday allowance (possibly the payroll provider didn't set this correctly or at all) -

The annual leave entitlement method is selected for each individual employee in the Employment tab in the Employee section in the Employer file in BrightPay. These details flow through to Connect.

Kind regards

Paul FCA

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By ioncube
01st May 2019 16:41

Many thanks Paul. On a few points:

1) So using the report builder, the provider could create a report of just the employee's name and take home pay? This would be useful because on the full report, there always a chance of reading a figure from the wrong column.

3) Thanks, I have discovered that now.

4) A badge with the number of holidays booked would be a nice addition so there isn't a need to hover. There are other potentially useful concepts that could be introduced such as not allowing person A and B to be on holiday at the same time.

5) The problem with this is that it isn't the payroll provider who makes the payment, so either they have to assume that payment has been made or we have to tell them, and in all cases they have to do a step that arguably they shouldn't. It should be possible for this to be updated by the employer, and not be updated by the agency. As it stands the figure will be incorrect if the provider hasn't updated it, and we then have to let them know and also hunt for the correct figure.

6) The important one is Google Calendar.

8) Exactly, that's how we will likely be doing it at some point for our own purposes. Right now we can drive bank interfaces and other systems with Selenium, but native support would be great.

9) I think some of the issues are from the provider not setting things up fully. It would be useful for Connect to have a way for the employer to provide that info, as well as any major payroll affecting information such as unpaid sick leave, new employees, employee leaving dates etc.

One other thing I noticed is that your CSV files aren't entirely machine friendly as they contain non-compliant rows and quoted amounts due to having unnecessary commas. The option of a pure CSV file would be nice.

There's clearly a good foundation in place and it has been working for us, just not quite as easily as it could, but I'm sure it will get there over time.

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to ioncube
09th May 2019 08:15

Apologies ioncube for the slow response, I’ve been on the road recently.

1) So using the report builder, the provider could create a report of just the employee's name and take home pay? This would be useful because on the full report, there always a chance of reading a figure from the wrong column.

Yes, on the report builder you can select items to include in the required report. If you just want the employee’s name and take home pay, select these items, save the report and every pay period it will automatically be available to the client on their BrightPay Connect portal.

4) A badge with the number of holidays booked would be a nice addition so there isn't a need to hover. There are other potentially useful concepts that could be introduced such as not allowing person A and B to be on holiday at the same time.

Okay, thanks for the suggestion. We can add it to our customer suggestions list.

5) The problem with this is that it isn't the payroll provider who makes the payment, so either they have to assume that payment has been made or we have to tell them, and in all cases they have to do a step that arguably they shouldn't. It should be possible for this to be updated by the employer, and not be updated by the agency. As it stands the figure will be incorrect if the provider hasn't updated it, and we then have to let them know and also hunt for the correct figure.

Updating by the employer within Connect would be optimal. There would be quite a bit of work involved in this for us so not sure I could commit to this. In the meantime, in the HMRC tab within BrightPay itself, you can tick No where it says “Carry over shortfall into this month”. This will make each month stand alone, effectively ignoring any potential over/underpayments in previous months.

6) The important one is Google Calendar.

Again, we can add this to the suggestions list.

9) I think some of the issues are from the provider not setting things up fully. It would be useful for Connect to have a way for the employer to provide that info, as well as any major payroll affecting information such as unpaid sick leave, new employees, employee leaving dates etc.
One other thing I noticed is that your CSV files aren't entirely machine friendly as they contain non-compliant rows and quoted amounts due to having unnecessary commas. The option of a pure CSV file would be nice.

I’d probably need more information regarding this point. I didn’t know there was an issue here. Would it be possible to contact you directly to clarify this ?

If you have any further questions, would it be OK for my colleague Ann to give you a call?

Paul

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By ioncube
10th May 2019 10:09

Thanks Paul. The observation with CSV's is that they seem designed for someone to import into an empty spreadsheet as they contain a header/title for the table (the invalid row) and pre-formatted numbers, which isn't necessary if using built-in formatting. I'd be tempted it as a Spreadsheet option though, but have a pure CSV form that just has column headers in the first row and raw numbers/text. Great would be a basic API for Connect presenting the data as xml or, preferably these days, json. Useful 3rd party add-ons might then follow, and creative users with development capabilities could leverage this internally to improve their workflow. Feel free to reach out if needed, but hopefully I explained clearly :) Thanks again for commenting.

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to ioncube
10th May 2019 10:56

Hi Ioncube,

Probably best to have a call with you. Could you private message me your name and best number to contact you on?

Many thanks,

Paul

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