I am a big fan of AutoEntry and mostly use it in-house for scanning self pick up of client invoices & receipts. I have a fair few clients I let loose with it and mostly works fine (did get 3 pictures of child's homework last night from one client, but hey not everyone is perfect). They like the forwarding email for pdf's and the App.
While the pricing is good it can get expensive for retailers / restaurant / motor trade types that have multiple low value VAT invoices and as I take the hit on this I thought I would check out the competition.
I signed up for HubDoc after I saw the Aweb piece https://www.accountingweb.co.uk/tech/practice-software/hubdoc-brings-cli... as I can use the free account for my own practice. It seems to be a standard $20 per client you set up - though I imagine that will change to Pounds when they properly roll it out to UK. So even at pounds if I have a client with more than 130 invoices per month then I would be better off using HubDoc instead. No mention on the site as to usage limits.
But does it work?
So far just using for my own practice with only a handful of bills it seems ok. The dashboard is much more detailed than AE, but I'm not sure in a good way. I like the integration with online suppliers that download the bill automatically but only telephone suppliers such as O2 and Vodaphone on there at the moment. The banks are there but they are already integrated with QBO so if you use that or Xero with bank feeds (which you would) then that's no benefit.
I like the fact that if the client uploads child's homework or has their hand over the amount box, or snaps the debit card receipt rather than the VAT one (I could go on) then I don't get charged 15p + VAT a pop, but other than user error I haven't had an issue with AE. I was talking to a Sales Director of AE at a seminar recently and he said they are launching a ProAdvisor Silver / Gold type offering soon, not sure what that will be like.
So I am interested in user's experience, what works well / better than AE and what doesn't? Note I have discounted RB due to many adverse comments on AWeb - should I be looking at them as well or not?