Ashford Port Authorities

Has anyone dealt with Ashford Port Authorities fees?

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Since 30 April 24, imports for plant and animal products, eg meat via Ashford Port impliment a charge of £200+ for checking the paperwork. The Transport company has to deposit the money to the Port Authority and they debit sums, providing just the lorry registration, no further details, no invoice or paperwork. The email addresses are all generic no reply emails.

Customers are requesting further details of how these charges are calculated and I would really like an invoice for each of these charges. For example, so far the Port Authorities have already deducted £5000 charges in 20 days and all we get is an email to say they have deducted £242.00 for reg no ####. We have no proof these checks have been done.

Whlist I do not contest the importance of checking the imports, I am questioning how this is being conducted. For example, if this was VAT or duty on an import, we would receive documentation.

Are there any other Accountants / Bookkeepers for Transport companies having the same issue?

 

Replies (10)

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Stepurhan
By stepurhan
21st May 2024 13:07

You have proof of the amounts being charged in the emails being sent. Presumably you would not be able to operate through this port if you did not pay these charges.

So I'm not sure what you are asking. If you want to know how the charges are calculated, there must be contact details for the Port Authority other than these no-reply addresses. As for whether the checks are being made, can you not ask the drivers of the lorries? They should be able to confirm if these are happening or not. If you have evidence they are not, then contacting the Port Authority to ask why you are being charged is again the way forward.

If you were contacted by a no-reply email out of the blue asking for these new charges and have not had any back-and-forth contact about them coming in, are you sure it is actually the Port Authority you are handing money to?

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Stepurhan
By stepurhan
21st May 2024 13:07

You have proof of the amounts being charged in the emails being sent. Presumably you would not be able to operate through this port if you did not pay these charges.

So I'm not sure what you are asking. If you want to know how the charges are calculated, there must be contact details for the Port Authority other than these no-reply addresses. As for whether the checks are being made, can you not ask the drivers of the lorries? They should be able to confirm if these are happening or not. If you have evidence they are not, then contacting the Port Authority to ask why you are being charged is again the way forward.

If you were contacted by a no-reply email out of the blue asking for these new charges and have not had any back-and-forth contact about them coming in, are you sure it is actually the Port Authority you are handing money to?

Thanks (2)
By ireallyshouldknowthisbut
21st May 2024 15:17

That ellusive Breixt dividend.

Piles of red tape and cost, for, er, remind me again?

Thanks (3)
Replying to ireallyshouldknowthisbut:
Danny Kent
By Viciuno
21st May 2024 16:33

you must be forgetting the extra £350m a week our NHS now has to spend :/

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Replying to ireallyshouldknowthisbut:
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By paul.benny
21st May 2024 16:52

But we've Taken Back Control. We're responsible for own red tape instead of those bureaucrats in Brussels

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Replying to paul.benny:
paddle steamer
By DJKL
22nd May 2024 15:54

I though our tape was to become blue?

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By FLUFFY BUNNY
22nd May 2024 15:48

https://meatmanagement.com/btom-has-hidden-and-underpublicised-costs-for...
Peter Harwick, trade policy advisor at the BMPA, said: “The Government now admits that what was not clearly explained in its guidance is that this fee is applied to every medium and high-risk consignment of animal products, regardless of whether it undergoes physical checks. Only 2% of consignments are being physically checked, so the vast majority are being waved through without a second glance, but the charge is levied anyway.”

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Replying to FLUFFY BUNNY:
paddle steamer
By DJKL
22nd May 2024 15:56

Does that then count as an extra tax introduced? (Bit like IPT et al, sneaky little transaction tax)

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Replying to FLUFFY BUNNY:
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By FactChecker
22nd May 2024 19:23

“Only 2% of consignments are being physically checked, so the vast majority are being waved through without a second glance, but the charge is levied anyway.”

And your point is?
When you fly back from your hols, you may have noticed that those nice C&E officers don't stop every passenger (let alone body search them all) ... the system relies on a mix of spot checks (some random and some resulting from suspicion) plus the 'threat' of being picked on, to deter too many people from trying it on.

I guess you could try demanding that your goods are 'properly inspected' but, even if you manage to persuade someone, that will come at an additional cost!

Thanks (2)
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By Mr_awol
22nd May 2024 17:07

FLUFFY BUNNY wrote:

Customers are requesting further details of how these charges are calculated  

There's a long and boring pricing matrix, depending on the goods and/or checks

FLUFFY BUNNY wrote:

Whlist I do not contest the importance of checking the imports, I am questioning how this is being conducted. For example, if this was VAT or duty on an import, we would receive documentation.

Only some of the imports are actually checked, in which case you'd have an additional lab fee plus an extra £100 or so handling charge. I assume someone would then get the lab report but it might just get certified as usual without passing on the results. Dunno TBH but surely the main interest is in the fact it has actually been cleared?

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