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ATED - error when registering business

Client getting error when registering as ATED business

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We have had no issues with the ATED service previously, but from yesterday clients trying to submit registrations are reporting a non-helpful error message "ated.business-registration.generic.error.title".

Has anyone seen this issue and know what the cause is?

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By AlexC87
30th Apr 2021 16:30

Hello, yes - after going round the houses, ours turned out to be because the client had already signed up to the ATED service. Assuming the same issue, you / the client will need the original Government Gateway account with which they registered for ATED.

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