I'm an accountant in practice and have been going around 2 years full time. One massive problem I'm having is getting agent authorisation completed for clients. It just feels like I'm between a rock and a hard place.
1) I can get clients to complete a 64-8 paper form and send it in, but recently absolutely none of these turn up on my portal any time soon (if at all)
2) I could use the online authorisation, but nearly all of those hinge of having a Corporation Tax UTR (even PAYE online authorisations seems to require this). So many clients don't have what they need to make it work or miss the letter code or it expires etc.
3) I could use their gateway, but then that requires a code sent to their mobile.
It's an endless frustration for something which is so simple. Are other people having this problem and do you simply go on without authorisation?