Hi all
Can anyone point me in the direction of a comprehensive list of all AE comms that could be needed.
Have looked online but not having much luck at the moment.
I need it to cross reference what Now:Pensions provide as their standard comms to employees.
Many thanks
Replies (8)
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Does this help?
TPR’s website offers all the necessary communication, here’s the link
http://www.thepensionsregulator.gov.uk/employers/letter-templates-for-employers.aspx
May I suggest that you at least also consider a solution that includes all members comms? æComply can do that for you, just a thought. See story 'aeComply gets official accreditation'.
Whatever solution you end up using you just need to be confident that the provider will send out the correct commas, week after week and month after month. Also, be careful about 'recommending' any specific pensions provider (much debated on here) whether it's NOW or a mainstream provider. Might land you in all sorts of nonsense.
Good luck.
Postponement
If the employer decides to use postponement for up to 3 months after their staging date they will also need to use the letters on this page http://www.thepensionsregulator.gov.uk/employers/postponement.aspx
TPR online tool
The Pensions Regulator has a very handy letter writing tool that provides templates and guidance, here: http://www.thepensionsregulator.gov.uk/employers/letter-templates-for-em.... The letters can be customised, but the highlighted parts must always be present.
As well as
the template letters try this from tPR's website. http://www.thepensionsregulator.gov.uk/docs/detailed-guidance-10.pdf
TPR v NEST templates
I recently had cause to cross-reference the standard letters offered by both TPR and NEST. I was bemused to find that the mandatory parts on the TPR letters are highlighted (highlit?) in yellow, as mentioned by Tristan, but on the NEST templates, the yellow highlighting indicates the optional parts!
Auto Enrolment Communications
Use the Pensions Regulators templates, if you or your client gets a visit from the regulator they will be correct!
If you are concerned over the letters that the provider is sending out you can disable this and send the correct letters out your self or use a middleware/hub solution that will send out the correct letters.