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AWeb site seems to cause my home connection to keep dropping

AWeb site seems to cause my home connection to...

Just recently I have found that when I am on the AWeb site I continually get connect windows popping up, though I think that generally the connection has not actually dropped as the page I have linked to loads in the background anyway.

It is, however extremely annoying.

Anyone any good ideas as to what might be causing this.

This happens very occasionally on other sites, so it is probably not AWeb, but when I am on AWeb it can happen on each link selected, and sometimes just on a page, so it does seem as though it is something going on in the background here.
Alan Webb

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By ACDWebb
13th Sep 2005 23:17

Seem to have found the answer
Did full virus & AdAware scans which showed nothing.

Phoned the ISP who suggested I must have a separate dialer connection setup which is trying to jump in & take over - not sure why it has to each time I select a page on AWeb, but that's another matter.

Anyway, I do/did have a dialup connection for my old ISP connection so that I can login every couple of months to keep it active. I use that old address to register at sites in the vain hope of avoiding spam. Perhaps I shall just have to let go and rely on Mailwasher.

Long & short, deleted the dialler from connections, problem solved.

As Homer would say DOH!!!

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By ACDWebb
13th Sep 2005 13:47

Gareth thanks for the note
I run Norton Internet Security (Virus, Firewall, popup stopper etc), plus the router firewall.

All mail comes through Mailwasher and rubbish gets deleted at the ISP's end.

I also run Adaware on a regular basis, so hopefully nothing has snuck through - unless one of the little darlings downloaded something!!

When I say pop up I mean that the connection window comes up, though I suppose it could be something faking that

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By taxinfo
14th Sep 2005 14:30

well done
Good work Alan. I'm just glad it didn't turn out to be more serious. I've spent many a long hour sorting out PCs riddled with malware.

Take care.

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By taxinfo
13th Sep 2005 12:03

unwanted baddies on the system
Hi Alan

I don't get any such popups but, when I see the words "pop ups" in mysterious circumstances as you describe, my thoughts turn to malware lurking on your system (viruses, trojans, spyware, more possibly adware and so on). There is much you can do using free safe online tools to check this out but I think it would be too complex for me to detail it all here. I have done this for other AW readers but it takes me a long time to post it here. Better if you e-mail me at garethATtaxaccount.co.uk (replacing the AT with the usual @ symbol; I can't show the full address here otherwise it would be harvested for spam). I'll let you know what you can try to investigate/disinfect your PC.

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By ACDWebb
12th Sep 2005 22:10

Well possibly, but
it seems odd that it is so much worse here.

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12th Sep 2005 12:45

Me too
I have noticed something similar, although have not noticed any relationship with AWeb. I complain to my ISP and it stops happening, despite them saying there must be a problem with my wiring, router or settings.

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By Anonymous
12th Sep 2005 08:45

Maybe it's your ISP's or BT's fault
I have NOT experienced broadband disconnection specifically when on the AW website, but have sometimes on websites in general.

My guess is that it's an issue of bandwidth capacity problems with your ISP or local BT telephone exchange - too many people using your ISP at the same time or too many people using broadband on your local exchange at the same time.

In my case, having logged specific instances, I have noticed that disconnection occurs exactly 5 minutes after reconnection, maybe this is how my ISP or BT "ration" under-resourcing of bandwidth.


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