I have a new client who is slightly over the auto enrolment date. They did the postponement correctly from what I can see but failed to set up a pension scheme after the 3 months were up. I've registered them with Nest and set them up on Moneysoft, with a start date of early August. I was expecting Moneysoft to pick up the earlier contributions when I did the first payroll but it hasn't. On the employee details I have put early August as the start date and the date the auto enrolment letter was sent as early September. It is just one weekly employee.
Is there something I'm missing or do I need to work out the payment manually and add them to the current week? I've googled but can't find the info I need.