I have recently moved from Sage 50 to Xero. I used to be able to export my month end payment run into a .txt file and upload straight into RBS Bankline. Xero only exports to .csv or BACS. BACS isn't a good option for me so that leaves me with .csv. Bankline will not accept the file when I try to upload it and says I need to import only .txt. I have called the Bankline helpline and the rep I spoke with told me that it does accept .csv and sent me a 75 page document on how to create it. I'm still none the wiser. I have just had to enter my month end payments manually and it is not something I want to do again. Xero support are of no help. I can't be the only person using Xero who banks with RBS or NatWest and needs to do this. Can anyone give me any advice or share a template?