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Nest is free for employers but employees do pay.
They seem to charge 1.8% on contributions plus 0.3% annual management on fund value.
https://www.nestpensions.org.uk/schemeweb/nest/aboutnest/nest-charges.html
We went with Peoples re our schemes, whilst there was an employer paid set up fee (I got an agent discount) the ongoing charges are £2.50 per year plus 0.5% fund value but this gets rebated re fund value in bands , so at my marginal fund I currently get back 0.2%
https://www.nestpensions.org.uk/schemeweb/nest/aboutnest/nest-charges.html
The trouble with nest is that 1.8% hurts with early year contributions and of course lower initial investment means less compounding of returns.
(Not that I am that fussed with my AE pension, it is at my stage of life merely a top up, but given it is the first pension I have ever had where my employer pays something it would have been silly not to take the money)
The People’s Pension set up fee is quite high for a small employer. It’s £500, or £300 if you can get the agent discount. Nest is free for the employer to use.
Both schemes allow members to choose what type of investment to pay in to once they are enrolled, although many just stay in the standard initial fund.
True Potential is easy to navigate. Can’t really comment on performance and you shouldn’t either but most of our clients use this.
Don’t use People’s Pension, we hate it.
Ha, I thought it was just us that thought People’s Pension are a nightmare to deal with. They are really quite poor when it comes to customer service.
I have never had to contact Peoples' customer service, for all three schemes we set up with them it worked straight out of the box, very simple to use and pretty intuitive even when setting up a non standard scheme (All employer and no employee contributions).
Even when logging in as an employee the platform information re fund activity etc is basic but adequate. (Hargreaves Lansdown re my SIPP being a miles better site re information/data, but then again given it is self invested so it needs to be)
We took over a client payroll that already used PP and encountered numerous issues trying to move it from the previous accountant. Have also had problems with the automatic file uploading, but that might be partly down to using clients Xero payroll.
Only issue with file uploads I have encountered is ensuring format of dates from excel/csv produced by Brightpay matches with expected, but that is a 2 second format/save correction.
Another vote for True Potential. No set up fee and good support - but most importantly charges within the pension are really low, meaning a significantly higher pension pot in the longer term. I consider Nest charges of 1.8% scandalous. TP is only 0.7%. Default fund is Legal & General but large choice of alternative funds available.