Has anyone else been greeted with a new screen when trying to log in to the 'old' agent services account asking 'would you like to see your clients PAYE liabilities?'.
This was observed when logging in today (15/08/2021).
Of course I clicked 'Yes' and I was asked to confirm which clients we were still acting for (2 options - confirm or remove). Took a bit of time to go through our list.
Provided you have full authority with the client (not just FBI2) you can see everything! If you have limited authorisation, you can still view the traditional PAYE service. The service also makes it clear what level of authority you have in place.
There is a note if you try to access a client with limited authority:
You have limited authorisation with this client.
You cannot access this client’s liabilities and payments statements as you are only authorised with form FBI2.
You can still use all your usual HMRC online services to manage your client’s tax affairs.
Get full access
If you want to view this client’s statements you can apply online for full authorisation. You will get the same level of authorisation as returning both forms 64-8 and FBI2.
Before you apply, ask your client if any other agent is currently authorised to do their PAYE. Only one agent can have full authorisation at a time, and by applying you will remove any other authorised agent.
This is a big deal for me, so I thought I would bring it to everyone's attention. Note that it does say at the top of the page that this is a trial service.