Is it just me, or does anyone else still have clients that have either;
A) been hiding under a rock for the last 2-3 years when it comes to Brexit and its impacts, or
B) refuse to accept that Brexit should affect their business operations
Client call today:
Client - so why did the Italian supplier charge me VAT?
Me - because they can't use your GB VAT number for Triangulation anymore, has to be an EU VAT number
Client - we did this before? What's changed?
Me - Brexit
Client - but why should that change anything? Seems daft?
Me - it is what it is...
Client - how do I get this VAT back?
Me - register for VAT in Italy
Client - why would I do that?
Me - I don't know, maybe to claim the VAT back, to let you use intra EU supply rules, to use Triangulation....take your pick
Client - why didn't you tell me this is what would happen?
Me - we did....3 years ago, 2 years ago, 1 year ago, our monthly updates, blogs and circulars, the newspapers, the TV news, need I go on?
Client - This is causing major issues for the business, can't believe this is what Brexit has done
Me - Slightly risky question, but did you vote to Stay or Leave?
Client - Leave
Me - hang up the phone....(not really, but wanted to!)