After reading AW for many years I have finally decided to join and make my first post so please be kind.
I am in the process of moving payroll software from Pegasus Opera to BrightPay ready for the start of the 20/21 tax year and have managed to import/set up everything I need without too much trouble.
However, when checking everything looks right for the April payroll, I seem to have a problem with the employee and employer pension contributions. As a business we operate a contributions profile of 5% employee (ie 5% is deducted from the employee) and 5% employer. When setting this up on BrightPay it doesn’t appear to calculate contributions correctly.
For example, we have an employee with monthly gross pension-able pay of £1,827.05. Using Pegasus Opera payroll, the employee deduction is £91.35 (ie £1,827.05 x 5%) and the employer contribution is £91.35.
BrightPay using the same pension-able pay of £1,827.05 calculates the employee contribution as £52.29 and the employer contribution as £65.36.
I have emailed BrightPay support and they claimed this was to do with tax relief at source, but I’m not convinced because disapplying tax relief at source would simply change the employee contribution figure from £52.29 to £65.36.
I clearly have done something wrong in the set up but can’t for the life of me see what. Do any users of BrightPay have any suggestions/ideas of where I need to look or what I need to change in the settings?