Picture the scene; Our landlord (council) has painters in downstairs refurbishing the previous tenant's area, kitchen and reception. The fumes from the paint have been giving us headaches for a week - bad enough. 2.05pm January 31st. 3 members of staff frantically working on the remaining outstanding Accounts & Tax Returns. The painter & his mate decide to remove (meaning cut any visible cables) the equipment in the previous tenant's server room. Result: our telephone & internet disappear! Telephone lines have been cut. Bt very good & divert calls to a mobile. Conversations with the Landlord initially get us nowhere. We politely (that may be slightly inaccurate) point out that there are £3100 of penalties at risk ( yes we actually totaled them) for which we will hold them responsible. After 2 hours of getting nowhere and plans afoot for taking computers etc home, a bright spark from council IT dept obtains a dongle for us and therefore internet available. All's well that ends well, but not until gone 8pm! And I thought I knew what stress was!