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Can anyone please help with HMRC logging in.

Ongoing problem logging onto HMRC

Have an ongoing problem logging onto HMRC. Enter usename and password, get the access code enter then it loops back to the log on screen. Tried four different browsers, cleared browsing history etc.

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15th Aug 2018 13:15

Unfortunately it sounds like you've done everything I would have suggested

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15th Aug 2018 15:05

That loops seems to happen when I'm logged in and it times out and click to go to another screen then have to do the login again. I know this might be an obvious question but what URL are you using to try and login from? So long as I enter from https://online.hmrc.gov.uk/ I usually have no issues.

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to Paul Hawes
16th Aug 2018 10:22

Thanks you so much for your suggestion it has resolved my problem much appreciated.

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15th Aug 2018 15:31

If you are getting an access code it sounds as though you are using 2FA. Most of us have resisted, but I have tried a client login (with 2FA) before today with similar results.

I suspect it may be a problem with that. I'd be tempted to contact to the helpdesk.

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to SteLacca
16th Aug 2018 14:47

Thanks for your suggestion I will contact them.

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