I’ve been using VT for over 20 years, for myself and several clients. Recently, I found that, if a VT file is open, I can’t use any other programme. It’s particularly annoying when I want to copy from VT into a spreadsheet. I’ve tried uninstalling VT then installing on a different hard drive but the problem persists. I’ve asked VT if they’ve come across this problem but they seem as baffled as I am.
Has anyone else experienced this and, if so, were they able to resolve it and, especially, how.
Replies (13)
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I've never had that problem.
Have you changed your computer settings or had a computer upgrade of Windows 10 ??
The reason I asked is that following a recent Windows update my computer started doing funny things. I closed it down completely and it sorted the problems
Can you open more than one program at a time without VT running? If yes, can you see what cpu and memory VT is using?
Have you tried opening Task Manager before opening VT, then reducing the size of the VT window so you can see task manager?
Was there a windows update just prior to when this started happening?
Either way I would stop the updates happening automatically, try a system restore to before the last update/when all was ok, see if it's all working as it should, run the updates (one at a time) and see if it is these that are causing a problem.
I've known part of a multiple windows update cause an issue in the past, but to Sage and not VT. Was fortunately a non critical update so just put a stop to that one! But I wouldnt recommend you do that last part unless you check it out with someone more IT savvy.
HTH